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Ganz announced a short time ago that they have heard player complaints about the random log out issue affecting Webkinz World and that they are working on a solution.
Although many players have been experiencing random logouts for months, the issue has been affecting even more players since the introduction of the Judy Moody movie promotion to the Clubhouse.
Based on reports from our members here at Webkinz Insider, it appears that there is a very specific glitch affecting the Jumbleberry Fields game. Players who visit the Judy Moody room first, and then play Jumbleberry Fields, get kicked out of Webkinz World without getting credit for their berries. Players who play Jumbleberry Fields first, and then visit the Judy Moody room, do not seem to have this problem.
Random logouts have been going on for months. Way before Judy Moody was added I was getting logged out. At least now I get to do the Carnival games. It seems about ten minutes after my first log in then I get logged out. I have to wait to go to the academy until after my log out so I don't fail any classes. Thank you.
I had not really had the log out issues until this past week, but it wasn't just Jumbleberry.This weekend, I was logged out during trades, academy classes and in my pet's room. The room ones don't bother me, but the class and trade ones sure do!
The jumbleberry fields has been a major trigger in the logout issue since DECEMBER.
Maybe Judy compounded that, but in my glitch report, that has been happening for a long long time-when eating berries AND/OR completing the game...
On their facebook they also said they will address this issue. I commented them a link to my glitch report in case it will help them diagnose the issue. I miss WW and have not played nearly as much due to this issue, it just got to be too annoying..
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