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Old 10-07-2011, 05:27 PM   #91
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

View Post Originally Posted by SnowCrystal
They now have the gourd chairs in the eStore (along with a different green gourd chair). How can they just remove the chairs now? What if you bought it in the eStore?
OOOOh That makes me mad! because of the glitch, alot of people got them for free! Now they pop up in the estore for all the people who missed out. Making money off of people's frustrations.....almost seems like they planned the whole thing.
I don't think they can take the chairs unless you do the honest thing and tell them you won it.
I don't think they care much about that though
so many different stories from reps.........I think they should just extend this promo and be all mysterious & NOT tell anyone about it. Just make those heads and ads appear!
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Old 10-07-2011, 05:33 PM   #92
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

I don't think it was planned that way by any stretch of the imagination. I am just glad I haven't called about it. I am hoping that they don't remove them. I can put up with the CD covers if they leave the gourd chairs alone, they are cute.
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Old 10-07-2011, 06:04 PM   #93
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

View Post Originally Posted by Dixiecup
I don't think it was planned that way by any stretch of the imagination. I am just glad I haven't called about it. I am hoping that they don't remove them. I can put up with the CD covers if they leave the gourd chairs alone, they are cute.
I don't really think it was planned, seems not alot of planning going on, just do do do, fix fix fix, crash! bang! boom! kablooey!!!
I just checked the estore, I didn't before, & the chairs are not there now, limited time offer?.........or could it be they figured out they can't take them from people if they are selling them?
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Old 10-07-2011, 06:08 PM   #94
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

The gourd chairs are still in the estore.
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Old 10-07-2011, 07:41 PM   #95
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

one thing i learned from this is i won't be calling in the future if the glitch is good -- the rep mentioned the only way they can track down all the glitches is if people start calling in -- if you have the ghourd chair and want to keep it, hang on to it and don't call -- they won't be able to track it down.

bwt, anyone know if molly is floating yet? and if the pink ads are back up?
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Old 10-07-2011, 07:44 PM   #96
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

I haven't read any reports of them working yet.
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Old 10-07-2011, 08:19 PM   #97
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

Aha, as usual the reps are being confusing, but probably due to lack of communication between them. I will probably just stick to my prizes, I think they are still pretty cool.
thanks for letting us know!
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Old 10-07-2011, 08:23 PM   #98
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

View Post Originally Posted by twigsthegiraffe
The gourd chairs are still in the estore.
You are right I never check the old Estore, they are not in WW estore, where I have my points. They would probably sell more stuff if the 2 estores had the same items
lots of pink prize stuff on sale today
& I don't think we will be seeing Molly still hoping........
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Old 10-07-2011, 08:27 PM   #99
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

u know i've been thinking -- i only provided the user name to the rep (no password) and am amazed at what they are able to access on my account -- i only hope no future nor past items will go missing now since i called in
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Old 10-07-2011, 10:09 PM   #100
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Default Re: Ganz Customer Service Swaps Out Incorrectly Awarded "Pink" Prizes

View Post Originally Posted by webby4
u know i've been thinking -- i only provided the user name to the rep (no password) and am amazed at what they are able to access on my account -- i only hope no future nor past items will go missing now since i called in
My rep asked me what the name was that I registered under and the birthday. I'm sunk because one of my accounts I did a different birthday to see what would happen with the wish tokens and I can't remember it.
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