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Old 10-13-2010, 03:11 PM   #21
ho's back? Me!!
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

Cool, I love the new caps!
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Old 10-13-2010, 03:15 PM   #22
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

I just love the new clothes, i bought all the new clothes!!!
they are so beautiful!
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Old 10-13-2010, 04:04 PM   #23
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

Well I hope I don't see any clashing webbies in the clubhouse I will have to call the fashion police!!!!!!
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Old 10-13-2010, 04:10 PM   #24
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

View Post Originally Posted by webkinzmomof4
GOOD NEWS! For you and everyone who used their bags. I called Webkinz this morning a my DD's 5 kinzstyle bags were returned to her dock. They check when you used them, and how many, and then return them to you. SO YAY Ganz for being able to fix the error!!!
I used 4 bags and bought 2 purple plaid buckle caps that are now outlet pink caps
Are the bags automatically being returned to the dock, or does the customer have to call? Who did you speak to at Ganz?
Thank you for your assistance, and I am so happy your DD got them back
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Old 10-13-2010, 04:13 PM   #25
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

Thanks for all the updates.Everyone have a great day and God bless.
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Old 10-13-2010, 04:26 PM   #26
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

View Post Originally Posted by webkinzmomof4
GOOD NEWS! For you and everyone who used their bags. I called Webkinz this morning a my DD's 5 kinzstyle bags were returned to her dock. They check when you used them, and how many, and then return them to you. SO YAY Ganz for being able to fix the error!!!
Would you happen to know what the name of the customer service rep you spoke to that gave you back the bags. I have been on the phone three times today so far. When I called the first time the rep told me the it was an "unfortunate" issue that happened and they were very sorry there was nothing they could do. I said I would not accept that and the rep told me that he would look into the matter and get back to me. Several hours went by before the phone rang for the same rep to tell me the same thing. Then I came on here and read that you got your DD kinzstyle bags back. So I once again call and was told that they are not giving the bags back to anyone in which I informed he that some people had already gotten there bags back and he put me on hold and came back and said that none of the reps had given back any bags today (yeah right) and did not know why someone would post that they did. I told him that I have accepted almost every glitch that they have had since I became a member but this I will not stand for. After all it is real money spent on something that was their mistake. The rep said that he agreed with me and wished that he could put them back for me but was not allowed. I said I had my codes and they could check and see when I bought the items and what items were purchased. He put me through to the voice mail of the supervisor (he was gone home for the day, go figure) to tell him my complaint. I asked him right up front if there was ever a possiblity that Ganz will change their minds and return the bags. He said at this point it is 50/50. If enough of us call and complain like we did with the family deluxe then maybe we would have a shot of getting our bags back. So please call and keep calling until we get results the number is 1-866-932-5469. Thank you
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Old 10-13-2010, 04:26 PM   #27
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

View Post Originally Posted by rollingfur
Well I hope I don't see any clashing webbies in the clubhouse I will have to call the fashion police!!!!!!
I see clashing webbies all the time. I figure some are kids.Some are MY kids LOL
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Old 10-13-2010, 04:30 PM   #28
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

Love the new clothes. Sure wish I hadn't traded for the new hat yesterday. I could of just bought it today. Aww well that is how it goes. Can't believe the expensive prices. PJ has really gone high end boutique with this new lot LOL
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Old 10-13-2010, 04:38 PM   #29
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

I love the buckle hat.

View Post Originally Posted by tammy1072
I see clashing webbies all the time. I figure some are kids.Some are MY kids LOL
LoL!!
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Old 10-13-2010, 04:39 PM   #30
ow!I love my flute!
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Default Re: Ganz Corrects Plaid Buckle and Sequin Cabbie Cap Images

Yay! I didn't relise it was in the kinzstyle outlet. Thanks for letting me know! It looks SO cute.
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