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Old 12-22-2009, 12:28 PM   #251
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

here you go !

GANZ PHONE NUMBER: 1-866-932-5469

Hope this works for you! if you are a child or something ask your parents to call this number teens & parents can call this number too!
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Old 12-22-2009, 12:30 PM   #252
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Thanks a million!
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Old 12-22-2009, 01:16 PM   #253
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

I just called the Estore 1-888-818-8770 and they sent the email right away. I asked them how many phone calls they have recieved about the 3,000 points, she laughed. I thanked her for the gift. She asked if I knew how to enter the code and walked me throught it. She also told me that the points do not expire, but the code does, so enter it fast and use it when you want.

Once again be sure to thank them.
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Old 12-22-2009, 01:18 PM   #254
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

I just called and they took my email address, put me on hold and there was my email. lol. Thanks ganz!!
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Old 12-22-2009, 01:30 PM   #255
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

View Post Originally Posted by marnabear
I sent in a letter to customer service about getting only 3000 points even though I have two accounts. Here is the response I received:

Hello,

Thank you for your inquiry.

Ganz is presenting all Deluxe Advantage members with a Holiday Bonus eStore Points code worth 3,000 eStore points.

Please note that only active Deluxe Advantage members are eligible to receive this gift and the points codes are limited to one per Ganz eStore account (email address) regardless of how many memberships that were purchased using that Ganz eStore account.

Also note that these eStore Points Codes expire on January 1, 2010 and must be claimed by 11:50pm ET, December 31, 2009. After this date, all unclaimed eStore Points Codes will become invalid.

Thank you for your continued business and Happy Holidays!

Ganz eStore Support
We have 10 deluxe accounts but only received the 3,000. It comes down to your email address, or should I say how many you have in relation to the accounts. I ended up buying a couple deluxe memberships as presents the night before just to try to get the extra points for myself but that didn't work, lol. It was nice of them to give us some points though anyways, every bit helps.
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Old 12-22-2009, 01:53 PM   #256
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Yay! Thank you all for your advice. I called Ganz and they sent my points code within minutes of the call. Yay! Magic Mire, here we come!
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Old 12-22-2009, 02:40 PM   #257
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

I just got my email with the 3,000 estore points after calling Webkinz. I'm so relieved!
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Old 12-22-2009, 03:15 PM   #258
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Thanks for the info.. I did not get the email either.. I just called them and they sent over the code!! YAY!! I almost forgot about it, glad that I saw this string! Thanks to everyone and happy holidays!!
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Old 12-22-2009, 03:56 PM   #259
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

i just called ganz and the rep i spoke with was wonderful. she emailed my code within 5 minutes and was very sorry for the fact that i had to call about it. i am so impressed at how well ganz is taking care of this. no system is ever perfect. the rep seemed truly sorry that the code emails didn't get to some people.
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Old 12-22-2009, 04:00 PM   #260
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Oh, I just called too and thank you for the E-STORE NUMBER!!! I had written 2 times - decided to call and the guy was soooooooooooo sweet! their customer service may be changing for the better...email was sent immediately!!!! love the Insider and its members. for always helping each other out!!!

going to use the points to buy 4 things by tomorrow....whoo hoo! MERRY CHRISTMAS TO ALL OF YOU, TOO ♥
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