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Old 12-22-2009, 10:47 AM   #241
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

:clyde:If you still have not recieved your 3000 points,call ganz. I just got off the phone with them. The lady I talked to was very nice,and they sent me the email while I was on the phone. i came through fine and I redeemed it with no problem. It is very nice of them to give us this gift.
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Old 12-22-2009, 10:59 AM   #242
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Yes if you haven't recieved your points yet, you can call the estore direct at 888-818-8770. I called and was told they still do not know why some people got the emails and other did not. So if you didn't get yours, I suggest calling them or you may never get them in email. It only takes a few minutes.
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Old 12-22-2009, 11:00 AM   #243
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

I sent in a letter to customer service about getting only 3000 points even though I have two accounts. Here is the response I received:

Hello,

Thank you for your inquiry.

Ganz is presenting all Deluxe Advantage members with a Holiday Bonus eStore Points code worth 3,000 eStore points.

Please note that only active Deluxe Advantage members are eligible to receive this gift and the points codes are limited to one per Ganz eStore account (email address) regardless of how many memberships that were purchased using that Ganz eStore account.

Also note that these eStore Points Codes expire on January 1, 2010 and must be claimed by 11:50pm ET, December 31, 2009. After this date, all unclaimed eStore Points Codes will become invalid.

Thank you for your continued business and Happy Holidays!

Ganz eStore Support
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Old 12-22-2009, 11:19 AM   #244
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Thank you so much! I called Ganz and got my e-mail with the code.

I appreciate all of your help!
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Old 12-22-2009, 11:25 AM   #245
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

yeah, didnt get mine either-though i am not too swell to have to call....
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Old 12-22-2009, 12:07 PM   #246
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

i haven't got one e-mail from ganz with my code yet
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Old 12-22-2009, 12:09 PM   #247
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Here to no email from Ganz........Nice of them anyway Merry Christmas to all of you.......
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Old 12-22-2009, 12:12 PM   #248
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Thanks Webkinz for the points, but I am a Deluxe Member and I did not receive an email for the points. I waited all day yesterday for them . . . and nothing. I am so sad right now and all I can do is hope for the email to come soon.

If anyone can help me or if you know what's wrong please tell me.
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Old 12-22-2009, 12:21 PM   #249
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

my dad is on the phone with ganz

guys call ganz and you will get your codes

i just got mine

Last edited by cutie98; 12-22-2009 at 12:20 PM..
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Old 12-22-2009, 12:27 PM   #250
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

How do I find out the phone number for webkinz to call them?

Wekinz phone number is 1-866-WEBKINZ * 1-866-932-5469.

yeah now I can get my codes!!!

Last edited by burntbrownie; 12-22-2009 at 12:27 PM..
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