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Old 12-21-2009, 10:41 PM   #231
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Question....

Do we have to USE the 3,000 points by Jan. 1st or do we just REDEEM the code and bank them by Jan. 1st (and can use them later if we are saving up for an item?).

Thank you !
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Old 12-21-2009, 10:42 PM   #232
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

View Post Originally Posted by moosewyo
Large batches of emails are often released over a time schedule, so it is probably still sending them out. But, I got a blank message, too.
If I had text only email, I might guess that was the problem, but I have web-mail, so
that shouldn't be the problem. Bummer.

My first one was blank too , but if you call them they will send you a new email !!
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Old 12-21-2009, 10:42 PM   #233
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

No email for me either but I live in Al so things are slow down here....


:acs: In memory of my cocker spaniel Mandy
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Old 12-21-2009, 10:47 PM   #234
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

View Post Originally Posted by Bellasnonna
It's 9:17 PM, 12/21/2009 and if I understand correctly, I was to have received an email today that would give me, as a Deluxe Member, a code to redeem for 3000 free points. That email did not arrive and since the code is only valid until 12/31/2009, I was wondering if anyone else has experienced this problem.
View Post Originally Posted by Busymom
I have not received an email either, and I have 4 sets of 5 Deluxe accounts (20 total), so was hoping for at least 4 emails! I guess I will call tomorrow...
View Post Originally Posted by Safire25509
I didn't get any email......
Anyone else having this problem?
View Post Originally Posted by myJbees
We haven't received our email yet either.
View Post Originally Posted by beadprincess
No email for me either but I live in Al so things are slow down here....


:acs: In memory of my cocker spaniel Mandy
I just checked mine again too....NOTHING !!
I even checked the spam box.
What gives ??

I have had my family account since April 1st !!
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Old 12-21-2009, 11:33 PM   #235
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

View Post Originally Posted by tjcdjc
Question....

Do we have to USE the 3,000 points by Jan. 1st or do we just REDEEM the code and bank them by Jan. 1st (and can use them later if we are saving up for an item?).

Thank you !
You have to redeem the code by then and when you do they just get added to whatever points you have already.
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Old 12-21-2009, 11:39 PM   #236
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

I never recieved an email... so who am i supposed to call then?
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Old 12-22-2009, 12:24 AM   #237
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

View Post Originally Posted by schmeggly
I never recieved an email... so who am i supposed to call then?
Most people have been calling the regular Ganz phone # and asking to be transferred to someone at the eStore. They all have rec'd their codes over the phone without a problem.

Telephone: 1-866-WEBKINZ * 1-866-932-5469
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Old 12-22-2009, 07:20 AM   #238
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

Thank you for the info. I never received mine, so I guess I will have to call too.
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Old 12-22-2009, 08:23 AM   #239
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

I haven't received an email yet. Thanks for the info on calling and asking for estore. Hope to get my 3000 points today. Good luck everyone. Happy holidays to all


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Old 12-22-2009, 09:55 AM   #240
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Default Re: Ganz Announces Free eStore Points for Deluxe Advantage Webkinz World Players

I was just on hold right now waiting to talk to ganz about the points. And an email came through with the code. The email came at 9:52 am today.
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