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Old 10-25-2009, 03:39 PM   #1061
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

My husband and I have each found one diamond, we received the codes, but when we tried to enter them, both said they had already been used. We have sent Ganz the message in the Customer Help area, I will post again when we hear from them.
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Old 10-25-2009, 03:43 PM   #1062
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

yay! one of my codes said that it was already used but the two others worked!! yay!!
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Old 10-25-2009, 03:44 PM   #1063
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

What does it mean when it says this campaign is not working check back later???
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Old 10-25-2009, 03:44 PM   #1064
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

I'm getting a lot more used codes than ones that work currently. The diamonds are coming very often though.
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Old 10-25-2009, 03:46 PM   #1065
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

Tips and Frequently Asked Questions

I will share a tip here that seemed to really works for us. Open up Webkinz News from the WW site and have it open up in a new browser tab for you. You should know within a few seconds if the diamond is there or not, starting from the top left hand corner. After the page has fully loaded, close down the tab and then open up again from the WW site. Keep doing this versus refreshing or moving around the site. You can still do this of course, because there are lots of great things to read on the site, but if you're not having any luck finding the diamond, I recommend you try this.

I am using Firefox and have ads blocked. The diamond is clear as day against the blue in the top left hand corner always. Some people have also shrunk the size of their page by doing View Zoom Out and then the diamond was more visible and not lost in the ads.

Be sure to use capital letters on the security code as they are case sensitive.

The answer to the skill testing question is: 1

There have been reports of people using the same email more than once and it actually working. It's not recommended you do this, as there is the chance WW could take away any prizes earned on that email as they say will happen on the rules page. There is even wording to the effect that if the same person uses more than one email account, then everything awarded to that person will be voided. Use your own discretion.

If you get any kind of message other than, "Please check your email for your feature code," then something didn't work right and you'll have to try again. This is just something weird going on with the contest.

Some of the codes say that they have been used already when you enter them in the code shop. This is a glitch with WW and there is nothing you can do except look for another diamond.

Yes, you can enter more than one code on the same account.

Some people have not been receiving codes when they use a yahoo account. Yesterday, the codes came instantly to the email addresses. Today there seems to be a delay and some never showing up for some reason.
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Old 10-25-2009, 04:07 PM   #1066
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

That is weird that others are having trouble- my code worked the first time I found the diamond.
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Old 10-25-2009, 04:11 PM   #1067
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

I just caught a DIAMOND ! But I would not call the math question at all simple I got it wrong Blonde & dumb LOL.
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Old 10-25-2009, 04:14 PM   #1068
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

Yes! Found it!
(And the math question was good practice for Pre-Algebra class!
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Old 10-25-2009, 04:16 PM   #1069
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

View Post Originally Posted by torty
I just caught a DIAMOND ! But I would not call the math question at all simple I got it wrong Blonde & dumb LOL.
For next time, the answer to the math question is 1
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Old 10-25-2009, 04:28 PM   #1070
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Default Re: Ganz Announces Find a Rare Diamond Contest *UPDATE*

I've been finding so many diamonds, I don't know what to do with them. If you are having a real hard time finding them, removed

PLEASE do not ask for personal information.
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