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Old 02-28-2009, 12:07 AM   #41
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

I got an email too, all charm codes glad I came on here before finding the email.
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Old 02-28-2009, 12:09 AM   #42
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

I got an e-mail and had a heart attack because in my mind I was totaling up how much $$ the items could have cost and thought, I know I didn't spend that. Whew--glad to see it's not just me. For a minute I thought someone had broken into my account and placed orders under my name. Thanks WI for scooping us on this!
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Old 02-28-2009, 12:35 AM   #43
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

I also got three pages of them and I was able to check my credit card and it was not used. The funny thing is that they are charms that are not available in the e store on a Friday which is the purchase date. Total of 28 charms and I will not try and use them as I did not pay for them.
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Last edited by Grandmai; 02-28-2009 at 12:53 AM..
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Old 02-28-2009, 12:40 AM   #44
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

I got them too, weird.
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Old 02-28-2009, 12:46 AM   #45
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

View Post Originally Posted by aussierocky
I also got an e-mail with four black lab codes, four b & w cat codes, four chihuahua codes, and four elephant codes. I always save the e-mails for my codes and was unable to match it up with one I already bought but didn't know that they were being doubled. I couldn't figure out what was going on, so I didn't enter the codes. Guess I will just wait and see what happens. Thanks for the info.
I just went back and checked and the original charm code order was from 8/2/08. Does anybody else know if this is the same date for them?
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Old 02-28-2009, 01:49 AM   #46
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

I too got an email with codes in it. It must have something to do with the date 8/2/2008 which is the date that I purchased the charms. I originally purchased 12 charms (3 Black Labs, 3 B&W Cat's, 3 Chiuahua's and 3 Elephants) on 8/2/08. Today's email contained all of my 12 original codes and 12 new codes (3 Black labs, 3 B&W Cats, 3 Chiuahua's and 3 Elephants). I too checked my checking account and so far nothing has been charged to my debit card for the 12 other charms. I too thought about using them thinking I forgot to load them to our WW accounts. When I checked our WW account we all have those same charms. I would like to use them on some of our other accounts but feel it's not right because I didn't pay for them. I'm just worried that Ganz will try to charge all of our credit/debit card accounts for their mistake and possibly try to charge us for charms that we have already paid for. For now I'm just going to wait to hear from Ganz on what to do about the codes.
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Old 02-28-2009, 02:13 AM   #47
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

I too have received a letter from the webkinz estore. There are two codes for each of the items I have purchased in the past. I haven't tried them and will hold off until this issue is resolved. Thank you for bringing this to my attention before checking my email. Now I will check my charge account. Great website!
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Old 02-28-2009, 02:37 AM   #48
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

I had the same thing happen to me, actually 2 separate emails, but I didn't check here. I just thought either someone was an identity thief, or the Estore made a big mistake and got email addresses crossed somehow. I was wondering how someone could order charm codes on Friday, but then I thought it could possibly have been ordered under a different country's menu.
I didn't even want to try the codes because if someone else had ordered them and paid for them, and they tried to use their codes and was given the message that the codes were already used, then their next step would be to contact Ganz to find out why their codes didn't work and who entered their codes. And I wouldn't want to have my account suspended for anything like that!
I sent customer service a letter as soon as I logged onto the Estore and checked to see if there was any new order history (there wasn't). I asked them to get back to me ASAP. Wonder what will come of it?
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Old 02-28-2009, 06:15 AM   #49
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

8/2/08 does seem to be the common link. I just checked my estore History and that is the day that I purchased the codes that I received in the email on Friday.
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Old 02-28-2009, 06:28 AM   #50
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Default Re: eStore Codes Being Mailed Out for Previous Purchases

You can add us to those who have received the email. We have ordered a lot of things from the estore in the last year. But the codes they sent us are #2 B/W Cat charms,
#2Elephant Charms, #2Chihuahua Charms, and #2 Yet Forest Charms. I have not entered the codes and have sent Ganz a letter.

The email is almost a "fishing" email, as it states at the top, "Discover the fun and excitement that Webkinz World has to offer." Interesting.....
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