| 10-31-2007, 11:35 AM || #1 |
| | E-mail from Ganz regarding the missing Halloween items -
I e-mailed Ganz earlier,
Here is their response:
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: Wednesday, October 31, 2007 12:15 PM
Subject: Webkinz Customer Support - Reply To Your Message
Thank you for writing.
You have enquired about some of the Halloween items leaving the W-shop.
In order to make sure that all users would receive a Halloween gift when they logged in this morning and due to a change in the adoption center, Webkinz was forced to make an early update to the system. This resulted in the removal of a selected number of Halloween items from the W-shop one day early. We apologize for the inconvenience this may have caused and as a result we have decided to keep the remaining four items in the W-shop for an extra two weeks.
Webkinz Customer Support.
Are the Halloween items coming back to the W shop today? The newspaper
says they were to be available till 11/1/07. My kids were planning on
finishing up their rooms today and I was in the middle of buying items
yesterday at 4pm when the system went down.
My kids are really sad.
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