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Old 02-08-2010, 12:24 PM   #51
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

I'm so glad to read this here before I wasted my money. I guess I don't always catch the fine print. I'll need to be more careful. Sorry to those of you that purchased it.
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Old 02-08-2010, 01:14 PM   #52
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

Whew!! I am so glad we didn't get this. My son wanted it so his pets could swim inside. If Ganz fixes it so the pets can swim we'll be getting it. I'm feel really bad for those who did buy it. I hope ganz does right by those who were misled.
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Old 02-08-2010, 01:24 PM   #53
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

I think the only thing that would make my daughter happy is if they make it so the pets can sit in it like a hot tub. That is what she is expecting.
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Old 02-08-2010, 01:45 PM   #54
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

If Ganz doesn't either reprogram the pool for functionality or refund the money to those who request it, I think calls to the Better Business Bureau and the Attorney General are in order. There's not much you can do about false advertising in a virtual world (my daughter still complains a year later about the jelly bean tree she selected from the wish machine because it said you could feed the beans to your pets), but when cash is involved it becomes a legal issue. If anyone used a credit card to purchase the points used for the item, I suspect you could file a disputed with the credit card company and get the charge reversed as well.
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Old 02-08-2010, 02:07 PM   #55
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

I totally agree that this is kind of a rip off. We have the complete spa collection that has been offered so far and this is not as advertised. Also, the reflection pool only reflects the "W". It is so great to have this Webkinz Insider to post comments.
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Old 02-08-2010, 02:22 PM   #56
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

That's a bummer. I think Ganz meant "calming dip in the pool" as a figurative phrase. That's terrible for all those people who bought it thinking the Webkinz could actually swim in it They should really be more specific, like put NOT INTERACTIVE! in big letters
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Old 02-08-2010, 04:16 PM   #57
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

View Post Originally Posted by webkinzluvr1235
That's a bummer. I think Ganz meant "calming dip in the pool" as a figurative phrase. That's terrible for all those people who bought it thinking the Webkinz could actually swim in it They should really be more specific, like put NOT INTERACTIVE! in big letters
With all the wShop and exclusive items that have any type of "food" or could be used in a normal circumstance (such as crayons or the toys), they say "for decoration only." This includes comments such as the misleading phrase above regarding the pool.

In order for Ganz to have been cleared of misleading claims, they'd needed to have said "for decoration only." That said, they failed on this, and given that it DOES use real money, this is tantamount to fraud. (Yes, they can't use the "Well the ancient theme's pool you can't wade in" because, while expensive, it STILL uses KinzCash, which has in no real value - or you can't spend it anywhere except on )

Even if they posted it now, they're still liable for those that were sold while it didn't have those lines so they have to either make it animated or allow people to get their points back, even if the product was used.

Unfortunately, I cannot write or call Ganz and complain about this on behalf of everyone because I do not purchase items from their store - never have nor ever will (though it's been tempting due to the fact I really like Lunar New Year and the items are gorgeous. But, please feel free to use any comments or info I give about my opinion in regard to this issue in your complaints.

Money talks - and Ganz should realize that if people are unhappy, they will leave in droves, e-Store or even the pets.
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Old 02-08-2010, 07:52 PM   #58
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

Well..that stinks...hope that Ganz rethinks this...Thanks for the update!!
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Old 02-08-2010, 07:56 PM   #59
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Angry Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

I'm glad I didn't buy this. I was really disappointed when I bought the Ancient Wading Pool. I thought it would be great to have an indoor pool that my pets could swin in in the winter. Duh.........they can't swim in it at all. Why is it called "WADING POOL?" Sorry to anyone who bought this & was kinda deceived.
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Old 02-08-2010, 08:18 PM   #60
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Default Re: Despite Description, Pets Cannot Swim in Internal Reflections Pond/Pool

That's odd. I think more people would have bought it if you could swim in it, lol!
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