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Old 12-26-2011, 10:20 AM   #81
2222r
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2222r is the cats pajamas!2222r is the cats pajamas!2222r is the cats pajamas!2222r is the cats pajamas!2222r is the cats pajamas!2222r is the cats pajamas!

Default Re: Christmas Presents Start Arriving in Webkinz World

Yeah I chose the snowglobe and didn't get my Christmas present yesterday, and I logged on in the morning and afternoon.
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Old 12-26-2011, 11:10 AM   #82
please ask
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Default Re: Christmas Presents Start Arriving in Webkinz World

My son choose the Tree and didn't receive his gift either.
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Old 12-26-2011, 11:31 AM   #83
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Default Re: Christmas Presents Start Arriving in Webkinz World

I never received a Christmas box on 2 accounts and I logged in several times.
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Old 12-26-2011, 11:57 AM   #84
Fairy589
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Default Re: Christmas Presents Start Arriving in Webkinz World

I have 2 accounts and I still didn't get my gifts. One account I got the tree and the other I got the plush. What's up with that, does any one know? Has anyone even called about it?
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Old 12-26-2011, 11:58 AM   #85
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Default Re: Christmas Presents Start Arriving in Webkinz World

I never got my santakinz gift or my x-mas gift from webkinz. Very sad!!!
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Old 12-26-2011, 12:03 PM   #86
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Default Re: Christmas Presents Start Arriving in Webkinz World

i just off the phone with ganz, and i gave them the names of the accounts that did not get the present............. they were very nice and awarded each one.
they did ask which gift i had picked as my special one..............so i tried real hard to remember, but if you can't remember you can pick one of them to be awarded.
i was glad that i had today off from work. they were very nice and helpful.

1-866-932-5469
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Old 12-26-2011, 12:09 PM   #87
~ wackyfied ~
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Default Re: Christmas Presents Start Arriving in Webkinz World

I too, just telephoned a Ganz rep and she awarded a gift box to our account that did not receive a box yesterday. She was quite pleasant and very cheery

I would recommend to anyone over the age of 18 to call Ganz; under the age of 18 have a guardian contact them and they will verify and place a gift box in your account within seconds!

Happy Boxing Day
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Old 12-26-2011, 12:30 PM   #88
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Default Re: Christmas Presents Start Arriving in Webkinz World

AUGGGGGHHH!!!! I didn't get my gift box ;( I will have to call ganz ASAP!
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Old 12-26-2011, 12:52 PM   #89
please ask
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Default Re: Christmas Presents Start Arriving in Webkinz World

I just called as well and was able to get the Christmas Gift Box. Took a few minutes because they check the account to make sure it really was missing first, but very nice customer service.
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Old 12-26-2011, 03:51 PM   #90
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kinz4mykidz will become famous soon enough

Default Re: Christmas Presents Start Arriving in Webkinz World

My daughter didn't get hers yesterday either. She chose the snowglobe, btw. I just called 5 mins ago and got it. No problem at all.
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