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Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees
Originally Posted by wendypie
Well. I filled out the I have something stuck form on Friday and by Monday morning Ganz removed my stuck tree, but the one now in my dock is NOT the one I designed. I called, they were very nice and answered immediately, but the rep said there was nothing they could do about the messed up design. I would really like to get the tree again and start over so I could design the one I wanted.
When I removed my April tree from my room, the one showing in the dock looks like a different tree, but then when I put it back in my room, it is the one I designed. I think there is only one graphic for the tree in your dock (one for each month), no matter which tree you designed. If you put the tree back in your room, it should be the one you designed. I hope so.
Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees
Originally Posted by SnowCrystal
When I removed my April tree from my room, the one showing in the dock looks like a different tree, but then when I put it back in my room, it is the one I designed. I think there is only one graphic for the tree in your dock (one for each month), no matter which tree you designed. If you put the tree back in your room, it should be the one you designed. I hope so.
That makes sense to me. I believe the dock images for these trees are always going to be a combination of the different options. It was probably easier to do that than to make 27 different dock images.
Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees
Originally Posted by dpac5
It is not when you enter the code, It is when you plant those 4 virtual saplings in the forest- you will get that tree in that month...
I had the 2 codes already entered in April and got 8 virtual sapling to plant. I planted 4 in April with gave me the one in the dock & the other 4 in May, because when I opened the sapling in my dock on May 1st, I saw I was getting still April's choices, then I went to see what happens when I planted what I had left in the caring valley and that when I saw that I would get a new Sapling different than the one I already had.
I made my tree and it is the one I designed because I did not like the print on the tree middle, But it is stuck in my yard.
I love your tree design.. That is the same one I picked too.. Now it's stuck in my tree top room, blocking out the sun
Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees
Drats! I tried very carefully to place it exactly where I wanted it and it just "fell" half way into the room and is stuck. I guess I just can't leave well enough alone. LOL
I guess I will try to fill out a stuck form.
Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees
Originally Posted by Areyel
Drats! I tried very carefully to place it exactly where I wanted it and it just "fell" half way into the room and is stuck. I guess I just can't leave well enough alone. LOL
I guess I will try to fill out a stuck form.
LOL! You sound like me. Just call them. They are really nice and will do it immediately. Unless you think you'll be tempted again with the tree sitting in your dock staring at you.
Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees
Have they fixed the glitch yet? I have a caring valley code. I'd like to be able to create my tree and put it in a garden, but not if there's still a problem.
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