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Old 01-10-2010, 02:07 PM   #31
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

are there any leaves today???
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Old 01-10-2010, 02:29 PM   #32
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I agree that this seems to be a Ganz server problem - clearing cache doesn't fix the theme issue.
On the same computer one of my accounts still has the old kid's theme and Christmas items - and on that same computer my other account (different server) has the new stuff.

On a different computer I get the same thing.....
oh, and I do have the new Adobe player...so that isn't it. I could catch leaves yesterday though on both accounts.

So - do we know if any of the pieces of the old kids theme are retired permanently? I could go buy some....but I don't see it mentioned .
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Old 01-10-2010, 04:55 PM   #33
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Guys, help:
Duck Crossing and the new Kids Theme weren't showing up in the W-Shop, along with the leaves, so I cleared my cache twice, Friday and yesterday. They STILL haven't shown up! Any ideas?
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Old 01-10-2010, 07:07 PM   #34
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

My problem is that I can see it but if I put any of the new kid stuff in a room then the room will no longer load. So I bought a new room and can not access it now that I put the wall and floor in, my dock still has the rest of the collection. I got one of the caring valley leaves and was able to eat the heart. I have tried everything they said to do to be able to reenter the room but nothing has worked.
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Old 01-10-2010, 07:54 PM   #35
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Unhappy Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I forgot to get those leaves yesterday...
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Old 01-10-2010, 10:04 PM   #36
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I have cleared the cache and my room that I tried to put the new kid flooring in..still will not load. Should have checked here first.

Any ideas?
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Old 01-10-2010, 10:10 PM   #37
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Thank you for the reminder, FIA!

View Post Originally Posted by kschimpf
I have cleared the cache and my room that I tried to put the new kid flooring in..still will not load. Should have checked here first.

Any ideas?
Both the wallpaper and flooring of the new kids theme does not work.
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Old 01-11-2010, 06:17 AM   #38
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I always clear my cache after getting the "webkins is down for maintenance" message. Before you taught me this trick, I went 3 days with no Webkinz. Thanks for the reminder, WI!
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Old 01-11-2010, 09:22 AM   #39
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Well I follwed the directions to clear the cache and guess what I am still getting on the Christmas stuff where it says new stuff. Also I see the calandar glitch has not been addressed yet on the 11th of January. Also the silver key in the forest is fixed well then where are the 3 keys I won and could not get because of so called glitch. Seems evertime they fix something they mess something else up. I am starting to get disgusted by all these glithes. I am a deluxe member and have numerous webkinz so it can't be Ganz doesn't have the money to upgrade it's team now could it.
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Old 01-11-2010, 05:49 PM   #40
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Update:

Today I sent a comment to Ganz on each of my accounts. Several hours later, without any further action on my part, suddenly the programming was updated on each account. Here's the really good part - the Caring Valley leaves were present AND the new rare item that I tried to buy when all that was showing was a blank space. I am soooo happy.

Clearing the cache is important and valid but doesn't seem to be the whole answer for some of us.
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