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Old 01-09-2010, 09:48 PM   #1
FIA
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Default Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

A new front page story has been added:

Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Click the image to open in full size.

We are still getting reports in the forum from members having trouble seeing some of the new items that were added to Webkinz World. They can't see the new Kid's Theme in the wShop, they can't see the new Kid's Theme for sale in the Curio Shop (they're getting "undefined" boxes), they couldn't see the new Enchanted Dreams Bed for sale in the Curio Shop (another "undefined" box), and they can't see the Caring Valley Mint Chocolate they get when they click on a floating leaf.

The reason players have this problem is because their internet browsers are holding on to the "old" programing that was in place before the system update. The solution is to clear the internet browser's cache (aka. Temporary Internet Files) which will force the browser to look for the "new" programming. After this is done, all of the changes and the new items should become immediately visible. If you are having problems with your account, give it a shot.

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Old 01-09-2010, 09:51 PM   #2
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Thanks for reminding us FIA
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Old 01-09-2010, 10:09 PM   #3
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I just got my first Caring Valley Mint a second ago, and it worked fine - never 'updated my cache' - never had the need to. Thanks anyways for the update!
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Old 01-09-2010, 10:12 PM   #4
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

View Post Originally Posted by WEBKINZBOY2008
I just got my first Caring Valley Mint a second ago, and it worked fine - never 'updated my cache' - never had the need to. Thanks anyways for the update!
Most systems update automatically.

Congrats on getting your chocolate.
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Old 01-09-2010, 10:14 PM   #5
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Thanks for the important reminder, links & info
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Old 01-09-2010, 10:20 PM   #6
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I was wondering why the caring valley leaves were flying by! Thanks

I know it has nothing to do with the cache but I didn't see the messages so I needed to clear my cache anyway.
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Old 01-09-2010, 10:23 PM   #7
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I bought some of those items in curio shop and after I cleared it, the items still don't show up. And the old kids theme and the christmas theme is avalible on my computer.:bdog::gr:
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Old 01-09-2010, 10:30 PM   #8
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I cleared my cache and guess what? Still none. And I'm worried: It says on the 'temporary files' thing, 'copies of webpages, images, and media that are saved for faster viewing.' Does that mean it's gonna get rid of some of my files on my computer? Becuase if so, I'm gonna be REALLY, REALLY mad. I'm not very computer-knowing so does anybody know why it's still not showing up?
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Old 01-09-2010, 10:32 PM   #9
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

UPDATE/ After I did this the christmas theme comes up but I can't buy it. The Old kids theme comes up and I am able to buy it. My caring valley leaf and UO don't come I bought another UO to test it charged me but I did not get my item
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Old 01-09-2010, 10:48 PM   #10
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Default Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

View Post Originally Posted by i'm unique:)
I cleared my cache and guess what? Still none. And I'm worried: It says on the 'temporary files' thing, 'copies of webpages, images, and media that are saved for faster viewing.' Does that mean it's gonna get rid of some of my files on my computer? Becuase if so, I'm gonna be REALLY, REALLY mad. I'm not very computer-knowing so does anybody know why it's still not showing up?
It is going to get rid of some of the files on your computer, but you don't need to worry about losing anything. The very next time you log on to the sites that put the files on your computer, you'll get the files back again.

That's what'll happen with Webkinz World. Once you get rid of the old programming (by clearing your cache), your computer will be forced to look for the new programming. That's what'll get the items to show up.
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