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Old 11-04-2008, 09:53 AM   #21
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

Yes, they were rightly so bombarded w/ defrauded customers. That is right the term is FRAUD. With which the federal goverment gets involved. Because they take REAL money in a sale to a customer for a product they represent with a picture, that product must match that picture and description of product. If Ganz did not seek out to make amends for this the E-store could be immediately shut down & other areas of Ganz at risk. Bait and switch etc..

It had been knowledge of which Eqyptian costume was going to be available through the E=store and which was going to be a costume choice from the gift bag that will come with the code from a purchase of a REAL for us live persons Webkinz T-shirts. See the rumor section of this site for further images & info via posts by Teenabeena.

Now Ganzs next hurdle is they MUST fix the problems they have had the last to months with their Pet of the Months.. They are sold w/ full description that a customer is to get a special girft bag w/ bonus gifts & cash, & also if it is yoru 10th or so webkinz you get another bonus box, etc.. what has been happening it that the POTM are NOT working as they are sold to be upon purchase. Again this is FRAUD. It doesn't matter how low or high the cost of an item is, the consumer is protected by laws of the nation, these are federal laws, then many states and counties also have laws upon those.. so dependant upon what state you buy your Webkinz from the shop can be help liable via resale of a frauduent product or it goes right back to Ganz but the State then can become involved in a law suit against Ganz also like a class action process representing large amount of clients who have purchased goods from Ganz and NOT been satisfied.

BTW folks the contact info for GANZ is in their own posts & sticky files here on the site.. just look for them near the tops of the pages. Also via the original login page, goto costomer service section.
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Old 11-04-2008, 09:59 AM   #22
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

???Hey guys do any of you know were you can get the outfits in ww? I know you can get them at the e-store, but were in ww. Last year they had outfits for you pets and for Hallwoeen(last year) But not this year. any thoughts of were I can get anoutfit.
Thanks Whiteswan:gwolf:

---------- whiteswan added 3 Minutes and 59 Seconds later ----------

WWWWWWWWWWWHHHHHHHHA!? FRAUD! Not so cool!

Last edited by whiteswan; 11-04-2008 at 09:59 AM.. Reason: Automerged Doublepost
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Old 11-04-2008, 10:06 AM   #23
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

Can someone tell me where to find Ganz's phone number and email? It's probably right under my nose, but I can't find it here. Thanks!
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Old 11-04-2008, 01:09 PM   #24
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

Webbiekinz, could you please tell us the names of the two headdresses when they're in your dock? Thanks!
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Old 11-04-2008, 01:28 PM   #25
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

Deffinetly a better change. (sorry typo)

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Old 11-04-2008, 01:34 PM   #26
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

i like that they get two headdress, especiallly for hte money spent, but what about the people who spent money on the POTM and wno't get their loot bag? I got a frog chair PSI and then it's all glitchy and then disappeared and Ganz won't replace it! :-( hopefully they keep up the good unselfish work now!
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Old 11-04-2008, 01:42 PM   #27
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

I called the 1866Webkinz number and got a recording of course. It stated to send an email, which I did through the contact form on the EStore Site and did not give me an option to leave a voice mail for them to contact me back. I did that today. On Sunday, I sent filled out the contact form on the Webkinz main page in regards to not getting my POTM Gifts and have not received anything from them yet regarding this issue. Don't expect a quick response from them.
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Old 11-04-2008, 01:58 PM   #28
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

I hope they give everyone the right headdress.
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Old 11-04-2008, 02:07 PM   #29
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

View Post Originally Posted by Lilgraymouse
Can someone tell me where to find Ganz's phone number and email? It's probably right under my nose, but I can't find it here. Thanks!
Telephone Number: 1-866-Webkinz
E-mail: support@webkinz.com

---------- marloh818 added 1 Minutes and 48 Seconds later ----------

The e-mail and phone number is under the "Somebody Help" section of the forum

Last edited by marloh818; 11-04-2008 at 02:07 PM.. Reason: Automerged Doublepost
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Old 11-04-2008, 02:48 PM   #30
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Default Re: BREAKING NEWS: Pharoah Costume Headdress Awarded by Ganz!

I had not gotten my POTM bag. I followed the instructions and wrote twice to the customer service. They did send me an email with a phone number and a CUSTOMER SERVICE CODE to enter that got me into a real person. She said it would take about 15 min to rectify and the items would appear in my dock. I got a 40% coupon, a wish token, special food, and the crystal pond. (which appeared even later) I think I got a little bit of cash too.......hard to tell.

I ordered the pharaoh costume and I hope they will recify that too. I would love to keep both headdress's.
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