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Old 12-23-2008, 11:39 PM   #1
FIA
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Default BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

Written by FIA
Tuesday, 23 December 2008


As many of you Minty Reindeer owners have noticed, there has been a recent change to the appearance of the virtual pet in Webkinz World. After two weeks of having red noses, all of the Minty Reindeer's noses are now green. The graphic in the Webkinz eStore has also been modified to show the Minty Reindeer with a green nose. Below you can see a comparison of the older and newer eStore graphics.

Many Minty Reindeer owners are not happy about this change, and have contacted Webkinz Customer Support to find out what is going on. All Webkinz Customer Service Representatives are saying the same thing: The Minty Reindeer's nose was always supposed to be green. It was a mistake that it was ever advertised or released with a red nose. This mistake has now been corrected and all Minty Reindeer look the way they are supposed to. Any customer who is not happy with change in appearance can contact Customer Support to have their money refunded and the Minty Reindeer removed from their account.

As a form of "protest" against the new noses, a number of Webkinz Insider members have started dressing their Minty Reindeer in the Mummy Wrap from the Halloween Giftbox to cover up the nose. Here you can see a graphic created by WI member dragonbird for what she is calling the "Return to the Red Nose Quest". Says WI member SweetsMom, "We did NOT authorize this nose job!!"

For those of you who still want to purchase the Minty Reindeer from the Webkinz eStore (www.webkinzestore), time is running out. As we suspected, the Minty Reindeer is a Seasonal Webkinz. Ganz has updated the eStore description to say that the Minty Reindeer is "Only available until December 25th!".

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Old 12-23-2008, 11:42 PM   #2
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

Thanks FIA...I just dont know how you can advertise and sell something one way and then change it....pixels or not, you couldnt do that with any other product....how does that get past them for 2 weeks? Oh whoops, it wasn't meant to be red?
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Old 12-23-2008, 11:44 PM   #3
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

Thanks for the info, FIA! Poor Minty Reindeers!
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Old 12-23-2008, 11:47 PM   #4
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

I love the mummy wrap cover up - very cute!!
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Old 12-24-2008, 04:02 AM   #5
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

My Story - Be aware if you go for the refund...

On December 10th, the Minty Reindeer appeared in the e-Store. My daughter was quite happy. She had just said she withed they would make a Red nosed reindeer, so she could name it Rudolf. Nine day of happiness followed, then the nose suddenly changed colors. At first we thought it was a glitch and reported it to Webkinz. We only got back the automated response. Two days later the green nose spread to the e-Store. Well, now I was upset. I felt tricked. I told Ganz so. I cantacted Webkinz and the e-Store about this. I was not happy. My daughter was not happy. And to think it was only a couple day before Christmas.

We got a phone call. The customer representative state that the nose was suppose to have been green and will remain green. She said I could have a full refund and the Minty Reindeer would be removed from our account. I hestitated only because my daughter was not home. I asked if I cold call back. She said yes and gave me her extention. I got ahold of my daughter. She said she did not want a green nosed Rudolf, to go ahead and get ther refund and have them remove the Minty Reindeer from our account. So, I called the customer rep back and told her to do it.

Once off the phone, I thought about what that might do to the account. We used Rudolf in to our our room names. So, I logged in and changed these two names. I forgot Rudolf was a main part of our My Page.

Later, I logged in and the Mindy Reindeer bed was gone, but Rudolf was still there. It was not until hours later that I remembered our My Page, so I fixed it and removed anything that included Rudolph. He has now been removed completely from our account.
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Old 12-24-2008, 04:11 AM   #6
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

All this fuss over a green nose. If people had not liked the RED nose, they would have called in about it! If it ain't broke; don't fix it! Ganz forgot that little rule of thumb, didn't they. They sure are not nearly so accomodating about THEIR errors as when we were given the proper costumes as displayed in the e-store. The Magical Retrievers grew up, right in front of everyone's eyes!! Did anyone EVER complain about the size? This arbitrary changing of horses in mid-stream is nearly as frustrating as the MILLION year glitch in the Charm Forest. What's next...Maybe our little Chickadees will be changed into Buzzards *OH NO, Miss *~*~, they were meant to be Buzzards all along *

Last edited by Dixiecup; 12-24-2008 at 04:14 AM..
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Old 12-24-2008, 04:13 AM   #7
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

Sorry, my computer had a problem before I could read over and finish my entry. Hope there are not too many mistakes. I wanted to add...

Please be sure to check over your account, if you dicide to go with the refund and removal. Make sure that the Minty Reindeer in not used in any room names or in your My Page. This will make the transition go smoothly.
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Old 12-24-2008, 04:31 AM   #8
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

I don't know why they changed it, but it's cute in either color. My Mindy stays - without mummy wrap (I didn't even notice she was changed - goodness am I unobservant!)
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Old 12-24-2008, 04:40 AM   #9
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

Maybe Rudolf has a patent on his red nose.
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Old 12-24-2008, 08:08 AM   #10
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Default Re: BREAKING NEWS: Minty Reindeer Nose Color Mystery Solved

That Stinks..Minty wanted a red Nose but I Shall keep her on My account..Thanks,FIA
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