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Old 09-20-2008, 12:25 PM   #131
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

View Post Originally Posted by froggymom617
Here is the letter that I sent to Ganz. Don't know if it will help. I hope it was polite. Let me know what you think. First, I would like to commend you on creating an environment for my family and myself to have safe and educational fun. After waiting excitedly to experience our first Fall Fest we were disappointed to discover that there were no leaves falling in the accounts of 3 of my children and my grandson. I was able to experience of bit of the excitement before I had to go to work on the 18th but after that there were no leaves falling. My kids did extra chores to be able to earn extra computer time. I am confident that you will be able to correct the problem and even extend the Fall Fest through next weekend when the kids will be home from school and able to participate in this much anticipated event. Thank you so much for taking the time to read my letter.
KUDOS, froggymom - EXCELLENT letter! Very polite, professional and well written! Thanks for sharing this... Perhaps it will prompt more people to write and/or call Ganz. Even if it doesn't change the Fallfest experience - Ganz needs to know about disappointing their loyal customers. And maybe - just maybe! - we'll have better snowfall for Winterfest!

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Old 09-20-2008, 01:48 PM   #132
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

nice letter i hope they extend the fest too.
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Old 09-20-2008, 01:56 PM   #133
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

This is crazy! Did someone tell them the correct trees to shake?

They do know that there are no leaves on Fir and Pine trees right?
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Old 09-20-2008, 02:08 PM   #134
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

View Post Originally Posted by IagoParrot
nice letter i hope they extend the fest too.
I hope they extend the fest too, but it is not likely. On the last day of the Wacky Zingoz Fest they took the site down for maintenance for a good part of the day; and they didn't make up for that.
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Old 09-20-2008, 02:12 PM   #135
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

Okay,
I have been waiting for 2 days - no leaves!! What areas are you in when you see the leaves?

Thanks!
Mary
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Old 09-20-2008, 02:15 PM   #136
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

View Post Originally Posted by mullenmom
Okay,
I have been waiting for 2 days - no leaves!! What areas are you in when you see the leaves?

Thanks!
Mary
hi~ I believe that anywhere that you can see your dock will work. I usually hang out in one of my rooms and spend my time decorating or playing puzzels. Good luck with your hunt. The leaves are really rare- I have had 3 today in 3++ hours.
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Old 09-20-2008, 02:15 PM   #137
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

I have been on and off Webkinz all day and thought because I had complained to them yesterday they were blackballing me to leaves giving soup or cider. Leaves are few and far between.
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Old 09-20-2008, 02:51 PM   #138
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

I can't seem to see where it is fixed at i wait a long time today and got maybe one leaf still dont seem right to me anyone still having problems i am.
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Old 09-20-2008, 02:55 PM   #139
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

I know what you mean. I don't want all ciders. I was hoping for at least one sweater and a hat. I haven't seen any leaves all day so I won't even be getting the cider.
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Old 09-20-2008, 03:05 PM   #140
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

No leaves for me, either. Now I have to leave to take my daughter to confirmation class. I will try later.
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