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Old 09-20-2008, 11:43 AM   #121
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

View Post Originally Posted by froggymom617
Is anyone interested in seeing the letter that I sent to customer support? I hope I did not come across mean.

Hi froggymom (like your name!) I'm interested in seeing it... I left a (polite!) but to-the-point message in the Ganz guestbook... I think a LOT of guestbook entries regarding this issue couldn't hurt... Other corporate eyes may end up seeing them there...

Anyway... Best of luck to all the patient Leaf Hunters!
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Old 09-20-2008, 12:07 PM   #122
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

Hmm - been waiting here for 45 minutes. Haven't seen a leaf yet. Doesn't seem like it is fixed to me.
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Old 09-20-2008, 12:12 PM   #123
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

Ok there is 2 computers in the house and my husbans decided to put both of them in the TV room for the kids to keep each other's company...one is on my asian account and the other on an american account and as of 8am this morning the asian account had 6 leaves which averages 1 leaf per hour and the american account had only one leaf...seeing that this fall fest only had one weekend the kids asked if we can skip our family weekend activities so they can get the leaves and it is very dissapointing...

THANKS GANZ...
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Old 09-20-2008, 12:15 PM   #124
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

No, this doesn't seem fixed at all does it..

Great Fest!! Really great
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Old 09-20-2008, 12:16 PM   #125
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

Maybe they shook the trees, but the leaves have decided to stay put on the branches...
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Old 09-20-2008, 12:18 PM   #126
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

I have played for at least an hour three different times and have not had any leaves go by. I am so disappointed
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Old 09-20-2008, 12:18 PM   #127
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

Here is the letter that I sent to Ganz. Don't know if it will help. I hope it was polite. Let me know what you think. First, I would like to commend you on creating an environment for my family and myself to have safe and educational fun. After waiting excitedly to experience our first Fall Fest we were disappointed to discover that there were no leaves falling in the accounts of 3 of my children and my grandson. I was able to experience of bit of the excitement before I had to go to work on the 18th but after that there were no leaves falling. My kids did extra chores to be able to earn extra computer time. I am confident that you will be able to correct the problem and even extend the Fall Fest through next weekend when the kids will be home from school and able to participate in this much anticipated event. Thank you so much for taking the time to read my letter.
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Old 09-20-2008, 12:18 PM   #128
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

I will be very mad if they don't fix it , AND give us an extra week of fall festival!
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Old 09-20-2008, 12:24 PM   #129
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

I get 9 leaves in about 25-30 Minutes,I hope you all will have some luck..Best luck to all of you!
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Old 09-20-2008, 12:25 PM   #130
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Default Re: BREAKING NEWS: Ganz Shakes the Trees!!

hmm still not to sure they shook tose trees hard enough i've gotten one leaf since yesterday maybe they should shake them again
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