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Old 08-24-2008, 02:17 PM   #11
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

I just tried to turn my phone on first did not work Thanks anyways.
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Old 08-24-2008, 02:25 PM   #12
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

Connecting to my phone isn't my problem. I just get the blue screen. I don't even have to go to the tournament area first. When I click on the Clubhouse my phone turns on but I just get the blue screen. This is very odd because of the TEN accounts I help take care of my only European account can't get in... all my American and Asian accounts can.
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Old 08-24-2008, 02:40 PM   #13
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

Well, once again the technical department at Ganz has taken an issue and totally bungled it! Before they re-implemented KinzChat Plus, I could at least get to the clubhouse screen (the tree and then the new one under construction). THEN, I would be asked to click the room I wanted to visit. I would select a trading room and then--at peak times during the day--it would tell me that all the rooms are full. I knew to try to trade at night, when most of the younger users would go to bed.

Now, regardless of the time of day or night, I get the blue screen. I do not believe that the blue screen is due to high volumes of traffic at all. I still believe that Ganz does not have a technical team that knows what they are doing. It is such a shame.
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Old 08-24-2008, 02:52 PM   #14
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

I can only get in the club house on one account out of three. Then when I do get in a trade room it says "you have already traded with this person today please try again tomarrow" funny I haven't traded with anyone in weeks.
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Old 08-24-2008, 02:55 PM   #15
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

on my second account(farm), it works fine. on my "real" account, it dosen't work, even when i took everything out of my dock eccept the solar helmet, chefs hat, hummer, golf cart, 21 goo-goo berriers(no where to put them), golden trumpet trophy, master grill, greasy grill, and zingoz bubble blower. could one of those items e causing the problem?
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Old 08-24-2008, 03:39 PM   #16
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

This is getting more and more ridiculous! The response from Ganz makes it as though the problems with the clubhouse is on our end, when in fact it is yet another one of their problems they have yet to fix. It is almost like they are thinking " well these people don't know better, we can give them any made up excuse or pretend resolution to their problems" and they will just drive themselves crazy to do what we say..knowing it is not a "fix" for the ongoing problems in Webkinz World. Reason I am saying this is because for the last month or so since they first let people back in the clubhouse I was one of the lucky ones to have access, but my daughter was not. Even until now, it is that way. She has had the blue screen all this time. I can access the clubhouse in my account on my computer, sign out, and sign into her account on the same computer, using same zone in Webkinz etc, and the only result she gets is blue screen, so that tells me the problem is theirs...Ganz! It does not matter if I stand on my head or cut flips while attempting to get her into the clubhouse, nothing works!!! What makes it even worse on me is because I have had the clubhouse,(an adult) and here is a child without it! To me it makes the problem even more unfair because after all, Webkinz were marketed for children and I would rather see them enjoying it first!!
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Old 08-24-2008, 03:51 PM   #17
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

It didn't work for me
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Old 08-24-2008, 03:56 PM   #18
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

View Post Originally Posted by bob nws III
on my second account(farm), it works fine. on my "real" account, it dosen't work, even when i took everything out of my dock eccept the solar helmet, chefs hat, hummer, golf cart, 21 goo-goo berriers(no where to put them), golden trumpet trophy, master grill, greasy grill, and zingoz bubble blower. could one of those items e causing the problem?

Oe thing I have noticed is that it seems as if once I have traded on one account, if I go to another, I get blue screen. Maybe clearing your cache and rebooting would make it possible for you to get to the clubhouse on the account you would like to do so. I have never tried that muself. I just go back to the account I was using but it seems this way to me.
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Old 08-24-2008, 04:35 PM   #19
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

That's nice, thanks Justin !
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Old 08-24-2008, 08:34 PM   #20
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Default Re: BREAKING NEWS: Ganz Responds to Clubhouse Problems

Thanks for the info, but unfortunately, no matter if I turn my phone on first or not or which zone I am in, I still can't get to the clubhouse.
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