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Old 10-23-2008, 10:34 PM   #51
So this is love
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

Very well put, KeyLargo. That about sums up my frustrations as well. However, I do thank Ganz for putting a small smile on my face when I first read the announcement. Can't wait for the mail tomorrow!

Although it seems to me a lot of work to send every single active WW member a ticket at the same time. Wouldn't it be a whole lot simpler to just send the raffle prize winners their prize? I sure think so.
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Old 10-23-2008, 10:42 PM   #52
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

it is nice that they acknowledged there are problems, but they havent fixed them for everyone, when i try to get on my page i get a blue screen and no further. i have done all the computer maintence, clearing etc...stll no luck, will keep checking. everyone have a great day.
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Old 10-24-2008, 12:10 AM   #53
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

I am very happy they are acknowledging the problems we have been having and working towards fixing them. I think it's really nice thye are giving everyone a free vacation ticket. I wonder if mine will show up as I dd my vacation's late tonight. I hadn't read the insider until after I did everything on our accounts.

I'm a bit worried about these new policies. It would be nice if it meant better customer serivce!
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Old 10-24-2008, 12:28 AM   #54
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

I just checked a few minutes ago and I have my ticket. For those who don't know, go to the travel agency and click on the folder that says my tickets, it should be there, by tomorrow anyway, don't know why mine is here early. But at least now I don't have to stay up and logged on until two to get it.
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Old 10-24-2008, 12:57 AM   #55
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

thanks for the informations. I'm glad that they're giving a free gift to say sorry. hope it gets fixed soon
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Old 10-24-2008, 01:20 AM   #56
ow I <3 Webkinz
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

View Post Originally Posted by elisha8
A month worth of free vacations would have been better.
A month worth of free vacations would have been better.... I totally agree. I also noticed tonight problems with my page AGAIN

---------- DeeDeeJoshsMom added 3 Minutes and 7 Seconds later ----------

View Post Originally Posted by chiclet
I would like to know how they define active member. I hope they don't mean only the people still on at 2:00am and get kicked off. Hopefully they mean people who go online almost everyday or something like that.

I am also glad they are acknowledging and addressing the problems.
the people still on at 2:00am and get kicked off.... I am so one of those 2 am kind of people. LOL Who am I trying to kid? I am on all the time and hate getting kicked for maitnance.

Last edited by DeeDeeJoshsMom; 10-24-2008 at 01:20 AM.. Reason: Automerged Doublepost
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Old 10-24-2008, 04:14 AM   #57
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

Anyone actually have the vacation ticket on their account as promised this morning? I don't.
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Old 10-24-2008, 04:42 AM   #58
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

Lioness when you click on my tickets it takes you to My Tickets. If you click on the Tropical Island picture Go on Vacation lights up then you can click that and go on vacation for 24 hours. This is on my Asian and European account. I can't get in on my American accounts
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Old 10-24-2008, 05:42 AM   #59
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

It's 5:45 am ct and I can't log in they still must be down for repair I have been trying for over a half hour to log in. hope they fix it soon .
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Old 10-24-2008, 06:10 AM   #60
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Default Re: BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

I myself am still glitched, it is really making me loose faith in Webkinz, my kids and I have not been able to get on our 5 accounts since fall fest.
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