BREAKING NEWS: Ganz Officially Acknowledges Recent Glitches!

[GrannySalty]

Well.... I for one find it refreshing that they are admitting some mistakes with the glitches.
We all know to well the usually pat response we get when we e-mail about these issues.

"You must have given out your password".... "you must have been mistaken".... blah blah blah all the excuses they have used when a problem crops up. I for one stand up and cheer this new announcement.......

Thank you Ganz for admitting that even you are human after all!
And for doing a little extra to put a smile on your customers faces!!

I wonder if maybe they were losing business which is why they posted it in their bulletiniz. I know I haven't bought any new pets because of all the problems. I really liked the birds but when they first came out they couldn't fly in the clubhouse. My mom still can't get into kinz chat plus. I hope they fix that too. I'm glad they finally acknowledged there are problems instead of e-mailing us to clear our cookies and delete our temp files and the problems would go away.

[kkred411]

OH I can't wait to find out what's new !!! Do we need to log in to get the ticket? KK

[princesskitty_3]

I wonder if the new "thing" next Wednesday has anything to do with the new items that we see from the mypage feature?

[kinzcrazy]

YEAH! They finally realize! Thanks GANZ!

[elisha8]

Originally Posted by Justin

To say thank you for your patience during this period, tonight during our nightly maintenance, we will be awarding all active members a free Vacation Office ticket to the Tropical Island! If you haven’t tried out this new feature in Webkinz World, it’s easy! Just go to the Vacation Office in the Things to Do menu, click on "My Tickets", then click on the Tropical island ticket, then click "Go on Vacation". You’ll then have 24 hours to play on the Tropical Island. (Super-secret hint: Keep your ticket until next Wednesday. Something new is coming...)

So just to be clear, after maintenance tonight, are they are going to put a free vacation ticket in our dock? Because if we click on "go on vacation" it won't last until next Wednesday.

[Lioness]

Maybe they will fix the raffle. I won three and never got a prize.

[bob nws III]

finally, ganz cares about our problems! i'm gonna save my ticket for the secrect....LOL, i hope its free blue dragster or hockey skates, but like thats ever gonna appen

---------- bob nws III added 1 Minutes and 33 Seconds later ----------

Originally Posted by elisha8

So just to be clear, after maintenance tonight, are they are going to put a free vacation ticket in our dock? Because if we click on "go on vacation" it won't last until next Wednesday.

i think...i guess we'll just wait until wednesday, use the ticket, and get the secret

[Ribbitsqueak]

While stopping just short of issuing an apology Ganz did admit that they messed up which is hard to do. I think that this is a pretty good and fair way to make up for the glitches.

[elisha8]

Originally Posted by Ribbitsqueak

While stopping just short of issuing an apology Ganz did admit that they messed up which is hard to do. I think that this is a pretty good and fair way to make up for the glitches.

A month worth of free vacations would have been better.