Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > WI News & Announcements

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Rate Thread Display Modes
Old 10-04-2008, 03:17 PM   #11
donnasbrew
Webkinz :)
 
don3366's Avatar
don3366 is an unknown quantity at this point

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

Thank you for letting us know about this change. I have had to eMail them in the past and keep getting the same reply. :cs::gr:
don3366 is offline
Sponsored Links
Old 10-04-2008, 06:47 PM   #12
estrellaSMC
Gifted
 
Gypsy's Avatar
Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!Gypsy is not just visiting!

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

They've changed their email address. I went to Customer support about a stuck item and got an email back from Ganz using the following address:

sde@ganz.com
Gypsy is offline Female
Old 10-04-2008, 06:59 PM   #13
weevie97
Webkinz :)
 
mantateelover's Avatar
mantateelover has a reputation beyond reputemantateelover has a reputation beyond reputemantateelover has a reputation beyond reputemantateelover has a reputation beyond reputemantateelover has a reputation beyond reputemantateelover has a reputation beyond repute

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

thats so sad ! oh no
mantateelover is offline Female
Old 10-04-2008, 07:00 PM   #14
AGAG1234
Gift Guru
 
kinzcrazy's Avatar
kinzcrazy radiates beauty and kindness all aroundkinzcrazy radiates beauty and kindness all aroundkinzcrazy radiates beauty and kindness all aroundkinzcrazy radiates beauty and kindness all aroundkinzcrazy radiates beauty and kindness all aroundkinzcrazy radiates beauty and kindness all aroundkinzcrazy radiates beauty and kindness all around

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

Wow, that is weird. Why would they do that?
kinzcrazy is offline
Old 10-04-2008, 07:01 PM   #15
Luvs the Super Wheel
Gift Guru
 
WebkinzGirl287's Avatar
WebkinzGirl287 is a splendid one to beholdWebkinzGirl287 is a splendid one to beholdWebkinzGirl287 is a splendid one to beholdWebkinzGirl287 is a splendid one to behold

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

Thanks MissGnomie and Justin!
WebkinzGirl287 is offline
Old 10-04-2008, 07:02 PM   #16
AmericanBaronin
Gifted
 
KeyLargo's Avatar
KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!KeyLargo is not just visiting!

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

View Post Originally Posted by Gypsy
They've changed their email address. I went to Customer support about a stuck item and got an email back from Ganz using the following address: sde@ganz.com
I noticed the same email address on the single email that I have received {after numerous complaints lately}, but I thought this was one of the ones being mentioned that no longer worked. However, as others have said, it does very little good to write anyway -- cookie cutter responses, which rarely have anything at all to do with the problem or else snide remarks about 'as is' {which, btw, does NOT legally apply anyway there} and/or 'policy' about not replacing 'lost' items. The W shop TOOK my money, TOOK my coupons, {rinse, repeat except for coupons} and both times KEPT the items PAID for -- so the items are not, Not, NOT 'lost'. I haven't been on that site long, and they way they're going I won't be on there much longer, either.
KeyLargo is offline Female
Old 10-04-2008, 11:25 PM   #17
hy isn't he real?
Gift Guru
 
fasterthenever's Avatar
fasterthenever is a name known to allfasterthenever is a name known to allfasterthenever is a name known to all

Donation Award 
Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

The e-mail never worked for me anyway.
fasterthenever is offline Female
Old 10-05-2008, 12:24 AM   #18
Webkinz :)
 
hoovedkinz's Avatar
hoovedkinz is an unknown quantity at this point

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

Thanks for the info, good to have a heads up.

MissGnomie, that is very good of you to try to stay positive. I have to confess I am feeling more like bfnphoto right now though. Both my mom and I play (we live 2000 miles apart) and it used to be fun to discuss Webbies when we talked on the phone. Now it has become as irritating as the presidential election! No joke! Well, we are holding off on buying Webbies for now, still have some unadopted ones, and we are waiting to see if it gets better. If not, we may see what the competition has to offer...I hate to say it...the only way Ganz will improve the site I feel is if they start getting nervous about profits. Such a shame because it is a great concept and such fun when it works properly!
hoovedkinz is offline Female
Old 10-05-2008, 10:25 AM   #19
Sparkle like a
Gift Guru
 
Twinkle's Avatar
Twinkle is a name known to allTwinkle is a name known to allTwinkle is a name known to all

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

There are to many glitches happening to often. They need a big clean up effort.
Twinkle is offline Female
Old 10-05-2008, 11:37 AM   #20
GreatDee
Gift Guru
 
GreatDee's Avatar
GreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guideGreatDee is a golden guide

Default Re: BREAKING NEWS: Ganz No Longer Accepting eMail

So, I got the no-reply e-mail three days ago, and I dutifully went to the Customer Support site. My question was not, of course, amongst the many listed, so I did as suggested and filled out the form located under "Our question does not appear above." I got an e-mail back from sde@ganz.com - here is the text (sorry I do not feel like taking a screen shot):

Hello,
Thank you for writing.
You have inquired about an issue that occurs in Webkinz World. To find the answer to your question, please log into Webkinz World and click on 'Contact Us' (located in the menu on the front page of the Webkinz Newz).
You'll be able to find your question in the menu on the Contact Us page, click on it, and have an answer sent to your Webkinz' room.
Thank you,
Webkinz Customer Support

Duh!!
GreatDee is offline
Closed

Tags
batmann

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 03:32 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts