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Old 12-18-2008, 01:26 AM   #1
FIA
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Default BREAKING NEWS: 25% Coupon Glitch *UPDATE*

Written by FIA
Thursday, 18 December 2008


If you are planning on using wShop Coupons for your Holiday wShop purchases, pay careful attention to this article. There is a confirmed glitch with the Santakinz' Christmas Chair and the 25% Coupon. If you attempt to purchase the Santakinz' Christmas Chair using the 25% coupon, the system will take take the money and the coupon out of your dock, but it will NOT give you the Chair. Instead, it'll give you the following error message:

Click the image to open in full size.

Despite what the message says, your account will lose the KinzCash and the Coupon! Hopefully Ganz will fix this rather serious glitch soon. In the meantime, if you are going to use a coupon to purchase the Santakinz' Christmas Chair, please don't use the 25% Coupon. The glitch seems to be isolated to combining this one item with this one coupon.

UPDATE: It turns out that the Santakinz' Christmas Chair is not the only item in the wShop affected by this glitch. Also, we now understand that this is not a new glitch at all. Based on the reports from members in our forum, this error message pops up every time someone tries to use a coupon that would make the discount price of the item they are buying end up on an odd dollar amount. For example, the Chair costs $875. Applying the 25% coupon should make it sell for $656.25. It appears that the wShop hasn't been programmed to deal with the change, prompting the error message.

So, the basic rule of thumb is, if the dollar value of the item you are
buying ends in "5", don't use a 25% Off Coupon to purchase it.
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Old 12-18-2008, 07:25 AM   #2
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

Thanks so much for notifying us..I have waiting to purchase all of the Christmas items and hoarding Q's....will be sure to not use this combo!!
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Old 12-18-2008, 07:25 AM   #3
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

this is very good to know. i used some coupns this morning but had no 25% ones...i had no issues with the ones i used....

thanks for the heads up.
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Old 12-18-2008, 08:03 AM   #4
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

this happened to me on two other items too!
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Old 12-18-2008, 08:42 AM   #5
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

Yes, that is a LOT of KC to lose! I tried it and lost the KC and the coupon, but the coupon was returned on log-in...however...my cash seems to have dropped
Thank you for the alert FIA.
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Old 12-18-2008, 08:45 AM   #6
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

Thanks so much for the warning! I have been saving money for the new theme for two weeks. It would be really said to lose KC because of a glitch.
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Old 12-18-2008, 10:17 AM   #7
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

Thank you for the heads up! This happened last week to me on two seperate accounts but on dirrerent items, however they WERE 25% coupons and i DID NOT get the item but lost the KC and coupon! I stopped buying the Christmas items because of it!
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Old 12-18-2008, 10:26 AM   #8
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

I lost 3 items when I purchased them on my asian account and kinz posted them to my american account. Of course they were the 3 most expensive items too. When I opened the mail there was 3 blank spots and nothing in my dock. I hope they show up. I guess the glitches continue. Merry Christmas everyone!

---------- djaeger added 2 Minutes and 43 Seconds later ----------

Ok - I logged out and logged back in and they are there ~ YEA!!!!

Last edited by djaeger; 12-18-2008 at 10:26 AM.. Reason: Automerged Doublepost
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Old 12-19-2008, 08:44 AM   #9
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

I lost my money and coupon. Purchased the chair at full price. Has Ganz offered anyone a refund?:easter:
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Old 12-19-2008, 09:06 AM   #10
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Default Re: BREAKING NEWS: Santakinz' Christmas Chair and 25% Coupon Glitch

Oh Cool enjoy it!
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