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Old 02-29-2012, 04:19 PM   #51
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Default Re: Adventure Park Themed Click-to-win on WebkinzNewz

I've probably clicked on 20 floating icons now and all have given the same "Page has Expired"/ "This Page is no longer available message"...I don't know how some people were able to get the normal screen, but I've had no luck. I've tried to call GANZ, but the lines are busy...no surprise there. Hopefully, this means that others have gotten through and notified GANZ of the problem and it will get sorted out soon.
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Old 02-29-2012, 07:24 PM   #52
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Default Re: Adventure Park Themed Click-to-win on WebkinzNewz

Arrgghhh - 30 minutes of clickign pages and no floaty clicky. One last thing to get and no floaty clicky.....sigh.
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Old 02-29-2012, 07:29 PM   #53
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Default Re: Adventure Park Themed Click-to-win on WebkinzNewz

I can't find any floaty clickys... is anyone else having this problem?
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Old 02-29-2012, 09:08 PM   #54
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Default Re: Adventure Park Themed Click-to-win on WebkinzNewz

I finally found a floaty clicky and when I clicked it, it said I had already successfully played in this promotion. This is after being on Webkinz Newz for a couple of hours. Very discouraging.
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Old 03-01-2012, 11:40 PM   #55
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Default Re: Adventure Park Themed Click-to-win on WebkinzNewz

Ahh! With all that's going on on webkinz and webkinz newz, I just realized I missed yesterday's t-shirt!
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Old 03-02-2012, 11:54 AM   #56
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Default Re: Adventure Park Themed Click-to-win on WebkinzNewz

I called customer support about the fact that the floaty clickys would often not allow prizes to be won (and when they did, they were not awarded) and was told that no one has called with a concern about this issue.

They also said that even though the items were missing, because this was a WKN issue, they could not award the items to the account, they could only pass along the issue to the techs and hope the item might be re-run.

So, if this problem occurred, please call Webkinz Customer Service and let them know.
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