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Old 01-04-2011, 09:14 PM   #51
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Thumbs down Re: 3000 eStore Points Awarded to Deluxe Members

OK, I am very perturbed about this. I am a deluxe member and have received no such email! Anyone else with this problem? I just got off the phone with Ganz because I paid for an eStore Snow Shed but never actually received it. Now I'm going to have to call about this now!
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Old 01-04-2011, 09:23 PM   #52
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I didn't get any points. Heck I still haven't gotten my monthly Deluxe gift yet! I contacted Ganz about the gift yesterday.
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Old 01-04-2011, 09:29 PM   #53
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I got the points and haven't checked for an email. Logged on and was surprised to see 3,000 extra points. Thanks Ganz!
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Old 01-04-2011, 09:32 PM   #54
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Default Re: 3000 eStore Points Awarded to Deluxe Members

Umm, wow ok.. so even though i'm a customer of theirs, since i'm not deluxe i'm not considered a valued customer? I'm kind of insulted.
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Old 01-04-2011, 09:42 PM   #55
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Default Re: 3000 eStore Points Awarded to Deluxe Members

Yay! Now if only this had come last week before I bought enough points to finish my charm & figurine collections. Oh well, I guess it's time to look for something to buy. Not enough for an e-Store pet, but I'm sure I can find something interesting.
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Old 01-04-2011, 09:49 PM   #56
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I got my email! I do have a few questions. I was deluxe before, and renued in Dec, I have the "new 3,000" points, but never got the begining of the month 3,000 points. They still do that right?

Oh yah also, they say the points will go away at the end of the month. I already had points in my account, so do I have to use them all, or just 3,000 points?
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Old 01-04-2011, 09:52 PM   #57
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Default Re: 3000 eStore Points Awarded to Deluxe Members

If you are supposed to be getting an email about the Deluxe points, I haven't received it. I have 4 accounts but they are on the old system, all on one account. Will keep checking.
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Old 01-04-2011, 09:59 PM   #58
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I also have not received the points or the email and am a deluxe member. They did this same gift last year and I also did not receive it and a lot of other people did not get theirs, so all you had to do was call them and they put them in your account..I hope they do the same this year...last year I think WI had a front page story about people not receiving their gift points.
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Old 01-04-2011, 10:02 PM   #59
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Default Re: 3000 eStore Points Awarded to Deluxe Members

Nothing for me yet either.
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Old 01-04-2011, 10:21 PM   #60
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I got my email and points this afternoon. I am going to use them hopefully tomorrow or this weekend when the specials are offered. Thank you!
Also I am really tired of hearing "that is not fair". I paid to have the deluxe account so I expect to receive additional items that the regular account does not offer. Please keep in mind that Ganz does special things for all accounts and that with everything else in this world of materialism you get more when you pay more. Stop complaining; it is very unbecoming and rude. Please try to be happy with what is offered and be pleasantly surprised when more is given.
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