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Old 01-05-2011, 10:04 AM   #101
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I just checked, and I have yet to receive mine either.

What bothers me is that the stuff I REALLY wanted from the E-Store is now gone, so even if/when I do get the points, I still won't be able to use them for any of the package deals they had over the holidays.
I didn't know this was a problem with all deluxe accounts, (or most, it seems, anyway,) until now.

I think that they should extend those sales until the issue has been fixed.
Just my opinion, of course.
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Old 01-05-2011, 10:09 AM   #102
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Default Re: 3000 eStore Points Awarded to Deluxe Members

God Ganz is soo UGH
of course ONLY the account that made the familly deluxe gets points!
Yay! I'm getting 750 point! I wonder what can I buy? Oh I know!
NOTHING GOOD
Thank you Ganz
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Old 01-05-2011, 10:26 AM   #103
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Default Re: 3000 eStore Points Awarded to Deluxe Members

View Post Originally Posted by Bloo's Pal
I was afraid that might be the case, but I was relieved to see that it wasn't. Go back to the E-store and look at your Points Transaction History. In my case I bought two items, one costing 6000 pts and one (conveniently) 3000 pts. Under Type for the 6000 pt item it says "Online Items Purchase," but for the 3000 pt item it says "Buy Item by Bonus Points." I still have points left. Check to see that you have that wording for 3000 pts. If you bought something for more than 3000 pts, they may have divided the details into two parts.
Yes!! That is indeed the case. I guess I needed a log out-log in again to get it to show. Glad I can still save our points and don't have to spend them all. That is awesome. Thanx Ganz.

I hope everyone gets their points today and enjoys shopping!

[QUOTE=jennbugs73;21838256]Our Deluxe Membership expired in December and we didn't receive a gift for that month. At any rate I just haven't decided yet if I am going to renew. We were on the old plan. Yep, still kinda sore about that. One reason I am holding out is to see if the kids are really going to play. I know DH won't be playing a whole lot. I don't want to spend, or let them spend money on something that will rarely be used. So..is the money worth just myself playing the amount that I play? I am debating this one seriously before I click the purchase button and charge my card. [QUOTE]

You wouldn't get a gift in the month you expire. We signed up in Ocotober and expired in October. We got one gift each month through September (that made 12 gifts), and had all the other deluxe activities available until the accounts expired in October. Once we expired, we renewed and we received the October gift. If you count the gift boxes you received, it shoudl be 12.

I was frustrated as well by the loss of the orginal family plan, but the new plan, for a few dollars more has worked out fine. Between getting the Super Deluxe Item on one account (not something we got the year before) and these gift estore points, I think we came out ahead. Did I struggle with renewal? For sure. If they had not come up with a better plan then what they were offering, I would not have renewed. No. Its not the same plan as what we had, but it works.

Last edited by GPX Navigators; 01-05-2011 at 10:26 AM..
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Old 01-05-2011, 10:32 AM   #104
oo Hoo! I'm Gifted!
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I finally got the points this morning but still haven't received the e-mail

My issue, though, is yesterday I wanted to get the holiday wallpaper and a cracker and those both appear to be gone from the estore.
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Old 01-05-2011, 10:37 AM   #105
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I have the family deluxe that expires in April and I just got my points about an hour ago. Of course I did email them about two hours ago, so I'm not sure if that had anything to do with it.
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Old 01-05-2011, 10:40 AM   #106
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Default Re: 3000 eStore Points Awarded to Deluxe Members

Click the image to open in full size.I guess it doesn't count for those who renew 6 month memberships...
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Old 01-05-2011, 10:49 AM   #107
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I didn't get anything either
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Old 01-05-2011, 10:57 AM   #108
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Default Re: 3000 eStore Points Awarded to Deluxe Members

I too did not get anything. WOW! Surprise! they ******* up again!
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Old 01-05-2011, 11:03 AM   #109
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Default Re: 3000 eStore Points Awarded to Deluxe Members

Mine just showed up today right as I was calling them. You must use them in the estore and cannot transfer them to an account, so I guess I will be filling out some charms with the money.
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Old 01-05-2011, 11:13 AM   #110
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Default Re: 3000 eStore Points Awarded to Deluxe Members

Thank you Ganz! I got my points today. I spent the points that I got for Christmas presents yesterday on the specials that were going away on the 4th but there are still bunches of things today for 3,000 points. I got a First Snow Apple Tree!
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