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Old 11-03-2010, 08:24 AM   #1
FIA
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Default 2010 Halloween Gifts, Halloween Badges, Halloween Cards

A new front page story has been added:

2010 Halloween Gifts, Halloween Badges, Halloween Cards

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Many of you have been asking questions about what happened in Webkinz World on Halloween. Based on the reports we have gathered from our members here on Webkinz Insider, here's what we know.
  • Halloween Gifts - If you logged on to Webkinz World on Halloween and you didn't get your Halloween Gift, you must call Ganz and ask them to give it to you. The gifts were awarded after Halloween had passed on the Asian accounts, so all Asian account holders missed their gifts. Customer Service Reps at Ganz have been fantastic in dealing with these calls, dropping the missing items directly into players docks.
  • Halloween Badges - The MyPage Badge that was given out to players who logged on to Webkinz World for Halloween 2010 is the same badge that was given out in 2009. If you got the badge in 2009 and didn't get any sort of badge notification in 2010, it's because you already had the badge from before.
  • Halloween Cards - Ganz did not send out any 2010 Halloween Cards, so those of you who are asking about the cards should know that you're not missing out on anything that any other players got.
If you need to speak to Ganz about your account, please click HERE to view our Contact Ganz page.
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Old 11-03-2010, 08:56 AM   #2
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

Good to know. Thank you for sharing
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Old 11-03-2010, 09:02 AM   #3
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

Thank you very much FIA!

It's nice to know I am not the only one who missed my card.
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Old 11-03-2010, 09:07 AM   #4
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

I called and the lady was so nice and I got my gifts,thanks for the info.
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Old 11-03-2010, 09:15 AM   #5
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

Thanks FIA for keeping us updated on this. It really helps.
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Old 11-03-2010, 09:24 AM   #6
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

Thanks but I just check and it still hasn't showed up on my Asian account. But I think that's fine I have 2 American accounts and I got 2 gifts so I should be happy
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Old 11-03-2010, 10:24 AM   #7
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

3 new accounts means we (my kids) should of gotten a Halloween badge on all 3. We only got it on 1.
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Old 11-03-2010, 11:28 AM   #8
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

I called and my gifts were put into my asian account right away! Thanks for posting this.
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Old 11-03-2010, 03:33 PM   #9
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

Thanks FIA i was wondering about the halloween card!
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Old 11-03-2010, 07:48 PM   #10
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Default Re: 2010 Halloween Gifts, Halloween Badges, Halloween Cards

My daughter called for two of my accounts today and the items were put directly into my dock! The wait for a live person was very short and the women who answered our call was absolutely wonderful! This was only our 2nd call to Ganz for an issue...the other being stuck items in rooms, but we had another great experience and increased confidence in Ganz customer service!
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