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Old 12-25-2009, 09:41 PM   #2111
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Hi.. Merry Christmas, everyone!

I have logged into two of my accts.. .many times today and no gifts ... and I did not receive a "badge" in one of them .. I did get a Card.. but no badge! .. if one needs a "badge" as proof, then I guess I have no evidence that I logged into that acct about 20 times today!

I had just better hope that the gift shows up on its own .. so I dont have to gall GHQ!
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Old 12-25-2009, 09:41 PM   #2112
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

im on an american account
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Old 12-25-2009, 09:41 PM   #2113
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Just got one. Three more to go.
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Old 12-25-2009, 09:41 PM   #2114
Go XYZ!
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by CrimsonTwilight
Look everyone, calm down. Worrying and asking the "what ifs" isn't going to solve the problems.

Remember when stuff messed up for the jack-o-lantern and they gave us extra time? Ganz will probably help us out - just don't worry about it.

If worse comes to worse and by Tuesday you STILL don't have your gift, call Customer Support and let them know. I was informed that they will not be open until Tuesday, so no use trying to call them until then.


1-866-WEBKINZ (1-866-432-5469)

Instead, enjoy the rest of WW and the rest of the holiday!

Servers are pre-determined, so even if you KNOW what server you are on, you can not change it.

Also, please don't be so hard on Ganz. Computer problems happen all the time, and since this is a game over the internet it's no wonder that it occurs frequently. especially during events like this. Just have patience. Also, please remember that the families of Ganz also are celebrating the holiday and need to spend that time with their loved ones too.

So, just stay calm and trust that Ganz is going to take care of us. We are their customers, after all. Without us, they don't have a product and without them we don't have a game.

Besides, I think Ganz genuinely cares about their customers.
This is really great advice Crimson Twilight! I have faith that Ganz will follow through with the Christmas gift. Ganz wants to please its members & will do the right thing.

Last edited by Jennielou; 12-25-2009 at 09:42 PM.. Reason: mod ink
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Old 12-25-2009, 09:41 PM   #2115
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

ok, im going right now!!!! i mean it this time!!! i'm going to count to three and on the count of three i'm going to HIT the X button! i mean it! three.... two...
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Old 12-25-2009, 09:41 PM   #2116
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Ways to Prove you were on WW today

-Daily KinzCare
-Christmas Badge
-Ms. Birdy 12th day present
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Old 12-25-2009, 09:41 PM   #2117
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

I have seven accounts in my household, and only two have got the gift...and it is getting pretty late at night. I am not sure I will get them today...
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Old 12-25-2009, 09:42 PM   #2118
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

You know we are all getting upset BUT Computers do get bugs and have glitches!!
I would love to have had my gift this morning to!
All that webkinz has put into this sight I realy dont think things have been as bad as everybody has been making it out to be!!!!!!!!!!!
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Old 12-25-2009, 09:42 PM   #2119
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Im going to try it on Internet Explorer.. Maybe theres a difference?
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Old 12-25-2009, 09:42 PM   #2120
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

How do we contact ganz? Last time I called, they said i needed some over over the age of 18 to tell them my problem. -__-''
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bamboobreak is :(, dont worry be happy, emmygrace was here, glitches gota love them, hey there ppls div0716 :(, hi :), hurricanes, hurry up, i cant be here all day!, i final got my gift!, i have no gift ]:, i miss my gift :(, i want a birdy doll!, im giftless!!!, merry christmas!, misspuppy was here!!, no gift yet boo!!!!!!!!, no presents, oreo lover!, please come by santakinz!, santakinz, santakinz!, sleepy santakinz, wake up santakinz :), wherez my gift?!

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