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Old 12-25-2009, 09:32 PM   #2081
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Finally! 2 of my 3 accounts got their gifts!
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Old 12-25-2009, 09:33 PM   #2082
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by koto
Yes for the most part, but.... I had two accounts without a badge pop up when I logged on.
you have an EXCELLENT point... oh my gosh, i'm sooo tired right now i'm going NUTS!!!!
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Old 12-25-2009, 09:33 PM   #2083
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by littlex3red
16 accounts only 2 gifts the Asian accounts only

I think it has to do with the gifts being a choice from us.

I would have rather had one gift from ganz then to choose and have this problem.
I hope that this will be okay, I cant get the gifts yet.
Whether or not you chose a gift doesn't seem to matter. I chose a gift, and received mine a few hours ago, and I got the gift I chose. One of my grandchildren also chose a gift, and he has also received his gift box.
The other three grandchildren did NOT choose their gifts, and one of them has received his, the other two have not.
Serena:ccat:
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Old 12-25-2009, 09:33 PM   #2084
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by whatadame
Hooray! My final account finally got it's gift! Hopefully they will come soon for everyone else too! Have a Great NEW YEAR!!
congrats! have a good christmas?
what server are you on?
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Old 12-25-2009, 09:33 PM   #2085
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by CrimsonTwilight
Look everyone, calm down. Worrying and asking the "what ifs" isn't going to solve the problems.

Remember when stuff messed up for the jack-o-lantern and they gave us extra time? Ganz will probably help us out - just don't worry about it.

If worse comes to worse and by Tuesday you STILL don't have your gift, call Customer Support and let them know. I was informed that they will not be open until Tuesday, so no use trying to call them until then.

1-866-WEBKINZ (1-866-432-5469)

Instead, enjoy the rest of WW and the rest of the holiday!

Servers are pre-determined, so even if you KNOW what server you are on, you can not change it.

Also, please don't be so hard on Ganz. Computer problems happen all the time, and since this is a game over the internet it's no wonder that it occurs frequently. especially during events like this. Just have patience. Also, please remember that the families of Ganz also are celebrating the holiday and need to spend that time with their loved ones too.

So, just stay calm and trust that Ganz is going to take care of us. We are their customers, after all. Without us, they don't have a product and without them we don't have a game.

Besides, I think Ganz genuinely cares about their customers.
Well said!!! I agree 100 percent!
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Old 12-25-2009, 09:33 PM   #2086
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

What's all the talk about our servers? is there some pattern or something? (please answer!)
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Old 12-25-2009, 09:34 PM   #2087
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by wyatt061
People on internet explorer how do you find server #
Start, control panel, Internet options, In the browsing history click on settings, click view files, click on Internet Address to sort the list.

Look for http://wapi16.webkinz.com.....


That will tell you that you are on server 16
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Old 12-25-2009, 09:34 PM   #2088
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Well does anyone have the server thing that said what servers had recieved gifts and which ones hadn't because more and more people have been getting theirs
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Old 12-25-2009, 09:34 PM   #2089
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Question Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Does Ganz only give out one gift every half an hour or something? Cuz my eyes feel like they're gonna fall out. Aww, come on Ganz. Please tell me poor Santakinz didn't get lost in a snowstorm.
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Old 12-25-2009, 09:35 PM   #2090
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

I got the gift on 1 account...only 1, though.
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