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Old 12-25-2009, 09:19 PM   #2021
Forever A
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

3 of 5 accounts still have no gifts. From what I see here I guess that is pretty typical. Hang in there.
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Old 12-25-2009, 09:19 PM   #2022
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Well actually there is proof that you logged on Christmas day...remember the badges? If they happen to look on your mypage then they will know!
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Old 12-25-2009, 09:19 PM   #2023
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by mandypuppy9
What! We chose our gifts! When was this?! I stopped playing for 2 weeks and i missed the chance of getting a lava lamp
That wasn't one of the choices. It was a snow globe, a red Ms. Birdy doll or a tabletop tree.
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Old 12-25-2009, 09:19 PM   #2024
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by wikylo
do servers really make a difference?
I'm certain the servers matter. As soon as I read someone got theirs that is on server 16, I checked, and sure enough I had mine.
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Old 12-25-2009, 09:19 PM   #2025
wkbaconwi
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

ok i'm back and i just checked and i STILL don't have my gift. it's 8:17 where i live, in wisconsin, and i'm annoyed and i'm tired from getting up so early this morning, andi really hope that you all know what your talking about when you say that we'll get them tomorrow if we got our badges cuz i got my badge and still haven't gotten the gift and i want the gift so i really hope you all know what your talking about i think i already said that o well i'll talk to you all later hope you had a very merry christmas BREATH BREATH BREATH and i don't know when i'll be back next but yeah i really hope everbody ends up getting their gift. BYE BYE!!!!
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Old 12-25-2009, 09:19 PM   #2026
Call me Carly (:
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by SnoopysGirl
We have 5 accounts, and have so far received one gift. I keep checking....
Lol I'm literally logging in and out every 5 seconds. xD Maybe I should stop...
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Old 12-25-2009, 09:20 PM   #2027
WooHoo I'm a
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by wikylo
do servers really make a difference?
Ganz seems to be fixing the glitch on a server by server basis. So other than knowing you server hasn't been fixed and you're not alone, not really. (LOL, misery loves company, right.)

Since your server is pre-assigned and you can't change it, there really isn't anything you can do except to have patience and wait until they get to you.
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Old 12-25-2009, 09:21 PM   #2028
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Will we get our gifts tomorrow?
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Old 12-25-2009, 09:21 PM   #2029
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by wkbaconwi
ok i'm back and i just checked and i STILL don't have my gift. it's 8:17 where i live, in wisconsin, and i'm annoyed and i'm tired from getting up so early this morning, andi really hope that you all know what your talking about when you say that we'll get them tomorrow if we got our badges cuz i got my badge and still haven't gotten the gift and i want the gift so i really hope you all know what your talking about i think i already said that o well i'll talk to you all later hope you had a very merry christmas BREATH BREATH BREATH and i don't know when i'll be back next but yeah i really hope everbody ends up getting their gift. BYE BYE!!!!
The moderator posted earlier that if you got the badge, you will get the gift.
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Old 12-25-2009, 09:21 PM   #2030
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Look everyone, calm down. Worrying and asking the "what ifs" isn't going to solve the problems.

Remember when stuff messed up for the jack-o-lantern and they gave us extra time? Ganz will probably help us out - just don't worry about it.

If worse comes to worse and by Tuesday you STILL don't have your gift, call Customer Support and let them know. I was informed that they will not be open until Tuesday, so no use trying to call them until then.


1-866-WEBKINZ (1-866-432-5469)

Instead, enjoy the rest of WW and the rest of the holiday!

Servers are pre-determined, so even if you KNOW what server you are on, you can not change it.

Also, please don't be so hard on Ganz. Computer problems happen all the time, and since this is a game over the internet it's no wonder that it occurs frequently. especially during events like this. Just have patience. Also, please remember that the families of Ganz also are celebrating the holiday and need to spend that time with their loved ones too.

So, just stay calm and trust that Ganz is going to take care of us. We are their customers, after all. Without us, they don't have a product and without them we don't have a game.

Besides, I think Ganz genuinely cares about their customers.



Very nicely said CrimsonTwilight!
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