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Old 12-25-2009, 09:15 PM   #2001
ho let the dogs out?
 
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

This is taking forever
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Old 12-25-2009, 09:16 PM   #2002
Operation Beautiful
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

yes, I do agree. But I am still getting a little worried, it's slowly getting later later...later ... later. /=


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Old 12-25-2009, 09:16 PM   #2003
Call me Carly (:
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Thanks to all of you who are keeping up with everyone and trying to help. Merry Christmas, and I hope we all can get our gifts!
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Old 12-25-2009, 09:16 PM   #2004
mandypuppy9
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

What! We chose our gifts! When was this?! I stopped playing for 2 weeks and i missed the chance of getting a lava lamp
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Old 12-25-2009, 09:16 PM   #2005
arwenevenstar
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by cadofe
i only know how to check using firefox. if you have the view status bar checked then when you log in watch the bottom left for WAPI## . the ## will be your server.
Thank you, that is the only time I have seen instructions for Firefox!!
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Old 12-25-2009, 09:16 PM   #2006
lizzie
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Why did Ganz have to do the Santakinz thing? Why do they enjoy WW being glitchy? LOL
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Old 12-25-2009, 09:16 PM   #2007
gangnam style
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by mandypuppy9
What! We chose our gifts! When was this?! I stopped playing for 2 weeks and i missed the chance of getting a lava lamp
There were 3 items to choose from.
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Old 12-25-2009, 09:16 PM   #2008
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by CrimsonTwilight
Look everyone, calm down. Worrying and asking the "what ifs" isn't going to solve the problems.

Remember when stuff messed up for the jack-o-lantern and they gave us extra time? Ganz will probably help us out - just don't worry about it.

If worse comes to worse and by Tuesday you STILL don't have your gift, call Customer Support and let them know. I was informed that they will not be open until Tuesday, so no use trying to call them until then.


1-866-WEBKINZ (1-866-432-5469)

Instead, enjoy the rest of WW and the rest of the holiday!

Servers are pre-determined, so even if you KNOW what server you are on, you can not change it.

Also, please don't be so hard on Ganz. Computer problems happen all the time, and since this is a game over the internet it's no wonder that it occurs frequently. especially during events like this. Just have patience. Also, please remember that the families of Ganz also are celebrating the holiday and need to spend that time with their loved ones too.

So, just stay calm and trust that Ganz is going to take care of us. We are their customers, after all. Without us, they don't have a product and without them we don't have a game.

Besides, I think Ganz genuinely cares about their customers.

Oh I forgot - yes, when looking for your gift look for it in your dock. You have to click on "Get Items from Storage" and sift through your items to find the gift.

Last edited by Jennielou; 12-25-2009 at 09:50 PM.. Reason: Mod ink
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Old 12-25-2009, 09:16 PM   #2009
iamsusie2
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by CrimsonTwilight
Look everyone, calm down. Worrying and asking the "what ifs" isn't going to solve the problems.

Remember when stuff messed up for the jack-o-lantern and they gave us extra time? Ganz will probably help us out - just don't worry about it.

If worse comes to worse and by Tuesday you STILL don't have your gift, call Customer Support and let them know. I was informed that they will not be open until Tuesday, so no use trying to call them until then.


1-866-WEBKINZ (1-866-432-5469)

Instead, enjoy the rest of WW and the rest of the holiday!

Servers are pre-determined, so even if you KNOW what server you are on, you can not change it.

Also, please don't be so hard on Ganz. Computer problems happen all the time, and since this is a game over the internet it's no wonder that it occurs frequently. especially during events like this. Just have patience. Also, please remember that the families of Ganz also are celebrating the holiday and need to spend that time with their loved ones too.

So, just stay calm and trust that Ganz is going to take care of us. We are their customers, after all. Without us, they don't have a product and without them we don't have a game.

Besides, I think Ganz genuinely cares about their customers.
Well said..thanks!
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Old 12-25-2009, 09:17 PM   #2010
divacool2000
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Just be patient your gift will come i promise!
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