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Old 12-25-2009, 07:35 PM   #1461
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

I think that it is all due to the fact that they let us pick our own Christmas present from Santakinz this year. And I truly don't think they anticipated the difficulty of the how to program the system to allow for each person to get the regular gifts that everyone received plus thier own personal gift they picked out from Santakinz. But honestly they should have been trying to figure out the programming all month and not waited until the very last minute. Good thing my kids don't really care much about Webkinz but it really hurts me and I been the one waiting and hoping for my gift all day long.
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Old 12-25-2009, 07:36 PM   #1462
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Okay... Now I am REALLY mad!

I STILL never got my gift on ANY of my 3 and it's 7:35!!
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Old 12-25-2009, 07:36 PM   #1463
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by WinterIvy
It isn't about the meaning of Christmas. All those posting here about how grateful we should be because Ganz is fixing it, etc... How Christmas isn't about it.. etc. Those people are missing the point. Lets step away from this for a moment.

This is about a paid service. As paid customers (Some pay a little some pay a lot) Ganz made their consumer base a promise, they hyped up their community with this promise. A large potion of the community happens to be children as well. When you promise a gift people have been waiting for, for a month and people are afraid it won't be delivered, they have a right to be upset. This isn't demeaning Christmas, it isn't to hurt the Ganz people. This is simply a promise made to consumers that hasn't been kept yet.. its ok to be upset, its ok to be very worried, and its plain ok to desperately want your promised gift.

Again, being upset, being angry, being disappointed, and wanting your present, in no way shape or form Lessens the meaning of the Holiday. So please, let people share their trouble, and their eventual joy, without trying to guilt them into remorse.
Well said!! I'm actually very worried about my gift. Lets hope that everybody gets their gift before they go to bed! It would be great though if the people who didn't recieve a gift get theirs tomorrow.
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Old 12-25-2009, 07:36 PM   #1464
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

Oh the gifts will get here,

it's just to bad that Ganz built the kidos up to this with Mrs. Birdy for 12 days, and now the servers don't work right aparently.

Ganz probably isn't to happy about it either.

All in all it has still been a nice Christmas.
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Old 12-25-2009, 07:36 PM   #1465
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by webkinzmasterz
Has anyone else noticed that Santakinz looks supsicouly like Fluffington? XD

the santakinz you are talking about is the fake one. THe really one looks really old and white and has those puny little small glasses LOLClick the image to open in full size.
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Old 12-25-2009, 07:37 PM   #1466
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

View Post Originally Posted by MissPuppy
Well said!! I'm actually very worried about my gift. Lets hope that everybody gets their gift before they go to bed! It would be great though if the people who didn't recieve a gift get theirs tomorrow.

i hope people who didn't receive their gifts get their gifts tomorrow too
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Old 12-25-2009, 07:38 PM   #1467
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

OK... STILL no gifts on ANY of my accounts...
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Old 12-25-2009, 07:38 PM   #1468
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

1 of 7 American accounts got their present so far. I'll note that it's my oldest account that was started in July 2006. Not sure if this is a pattern.

Last edited by Mom2Alex; 12-25-2009 at 07:40 PM..
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Old 12-25-2009, 07:38 PM   #1469
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

If you have not received your gift and want to stop logging in. Send a customer service request to Ganz TODAY. You will get a confirmation of submitting a request back via email. This will be your "proof" you logged in today Dec 25 and your gift was not there and give you the possibility of getting Ganz to send it again.

YOU MUST LOG IN TODAY TO CLAIM YOUR GIFT.
It goes poof at midnight... or does what ever virtual gifts do....it will not be there in the morning.

Part of the delay MAY be Ganz devising a computer remedy for the timing situation...but who knows?
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Old 12-25-2009, 07:38 PM   #1470
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Default Re: *UPDATE* Santakinz Slept in! Webkinz Newz apologizes for delay.

So it's almost 8pm and no present yet. Either my daughter and I have been REALLY naughty this year or Santa has slipped into a cookie and milk induced coma?????????????
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