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Old 06-24-2010, 07:32 PM   #31
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Default Re: eStore Mammoths go MIA on Webkinz World Accounts

Wow ! Thanks miss spots.... If they change the way it looks I am gonna call them and freak out! Because I paid for a wholly mammoth not prehistoric!!!!!
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Old 06-24-2010, 07:40 PM   #32
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Default Re: eStore Mammoths go MIA on Webkinz World Accounts

weird... i don't have a mammath so it isn't affecting me

I hope this gets fixed soon for you guys that have mammoths!!!!!
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Old 06-24-2010, 07:48 PM   #33
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Default Re: eStore Mammoths go MIA on Webkinz World Accounts

Oh snap! I can't experience this glitch since I don't have the estore Mamouth! BUT I intend to get the new plushie version...maybe that's what's causing the wierdness...
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Old 06-25-2010, 01:03 AM   #34
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Default Re: eStore Mammoths go MIA on Webkinz World Accounts

View Post Originally Posted by Dixiecup
A new front page story has been added:

eStore Mammoths go MIA on Webkinz World Accounts

'My Mammoth is missing!' and 'There is no character in the Mammoth box!' as well as 'I am being locked out of the room that my Mammoth is in!' have been the complaints that we have been hearing from many of our members since the last maintenance on Wednesday.

Some have written to the Customer Support and have stated that Ganz is aware of the situation and are working on a solution. Many people here are wondering if it may have something to do with a conflict with the New Mammoth due to be released in August. We will keep you updated as we have more information.

For now, if you are experiencing any of these problems, please call 1-866-WEB-KINZ (1-866-932-5469). NOTE: They will only accept calls from people above the age of 18 years.


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After reading this, I checked on our Wooly Mammoth and sure 'nuff he was gone and I can't access his room. When I went back on "my pets", they are all gone and it looks like your screen. I have 45 pages of pets missing and can't get into any of my over 300 rooms. I will get my grandmother to call tomorrow morning as I am under 18. Thanks for your heads up as I would have been mortified to find Wooly gone without .
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Old 06-25-2010, 08:58 AM   #35
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Default Re: eStore Mammoths go MIA on Webkinz World Accounts

View Post Originally Posted by mommysbabe19
After reading this, I checked on our Wooly Mammoth and sure 'nuff he was gone and I can't access his room. When I went back on "my pets", they are all gone and it looks like your screen. I have 45 pages of pets missing and can't get into any of my over 300 rooms. I will get my grandmother to call tomorrow morning as I am under 18. Thanks for your heads up as I would have been mortified to find Wooly gone without .
Good for you! I hope it is fixed soon..... I believe it is due to the fact of the new Mamoth. Best of luck to all!
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Old 06-25-2010, 12:28 PM   #36
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Default Re: eStore Mammoths go MIA on Webkinz World Accounts

I checked this morning and mine is back! Hooray!
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Old 06-25-2010, 12:30 PM   #37
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Default Re: eStore Mammoths go MIA on Webkinz World Accounts

MY MAMOTH IS BACK!!!!!! WHOOO HOOW
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Old 06-25-2010, 12:37 PM   #38
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Default Re: *UPDATE* eStore Mammoths go MIA on Webkinz World Accounts

Yup, Just checked on Twitter and as of two hours ago, the Woolly Mammoth has undergone a name change to the Prehistoric Mammoth, reserving the Woolly Mammoth for the the plush due out in August. All Mammoths have been returned to their rightful owners
Thank you Ganz for such a speedy solution
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Old 06-25-2010, 11:06 PM   #39
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Default Re: *UPDATE* eStore Mammoths go MIA on Webkinz World Accounts

A Prehistoric Mammoth is a Woolly Mammoth! Come on now.
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Old 06-27-2010, 07:01 PM   #40
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Default Re: *UPDATE* eStore Mammoths go MIA on Webkinz World Accounts

Yeah Ganz!!! I hope there aren't any more glitches for the mammoth owners!
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