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Old 01-07-2009, 10:15 AM   #1
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Default missing code

I opened a pack of cards yesterday and did not get a code card! has this happened to anyone else. Is their anything I can do about it or am I just out of luck?
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Old 01-07-2009, 10:16 AM   #2
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Default Re: missing code

So sorry to hear that! Never happened to me. Call Ganz RIGHT AWAY!
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Old 01-07-2009, 11:14 AM   #3
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Default Re: missing code

That has never happened to me but I would call Ganz and make sure you have the wrapper with you in case they want the UPC code.

Good luck!

---------- Tj03 added 8 Minutes and 7 Seconds later ----------

Here is a link from the webkinz site regarding trading card issues:

http://www.webkinz.com/us_en/bulleti...ds_policy.html

Last edited by Tj03; 01-07-2009 at 11:14 AM.. Reason: Automerged Doublepost
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Old 01-07-2009, 04:42 PM   #4
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Default Re: missing code

they might send you a new pack!

Last edited by smitchell; 01-07-2009 at 05:36 PM..
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Old 01-07-2009, 04:45 PM   #5
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Default Re: missing code

Call Ganz RIGHT AWAY!
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Old 01-07-2009, 04:46 PM   #6
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Default Re: missing code

This means the person you was packaging it used the code for themselves. If you can, get a refund. I doubt Ganz can do anything about. For them it's hard enough to believe it. They might think you want a free code.
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Old 01-07-2009, 05:13 PM   #7
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Default Re: missing code

I just bought a pack of TC3, and thought I didn't get a code card at first. It was really stuck on another card. I am hoping that maybe this is the same for you.
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Old 01-07-2009, 10:18 PM   #8
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Default Re: missing code

Hi,

It happened to me (Series 2) as well. I got an extra "regular" card instead. I never called Ganz, so not sure what will happen if you do.
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