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Old 06-28-2007, 08:54 AM   #1
rotor4
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Question Feature code mix up??!!

We just entered our FEATURE CODE in the code shop and got voila **** " a virtual pack of trading cards" Has this ever happened to anyone else before. My son is freaking out!!!!
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Old 06-28-2007, 08:57 AM   #2
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Default Re: Feature code mix up??!!

That is odd, I have entered at least one box worth and that has not happened to me. Are you sure he entered the right code. I have sometimes typed the card pack code instead of Feature code. If you retype the Feature code, it will tell you if you ave used it or not. So you can tell if he did type that one.
hope this helps a little.
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Old 06-28-2007, 09:00 AM   #3
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Default Re: Feature code mix up??!!

View Post Originally Posted by Distractseasily
That is odd, I have entered at least one box worth and that has not happened to me. Are you sure he entered the right code. I have sometimes typed the card pack code instead of Feature code. If you retype the Feature code, it will tell you if you ave used it or not. So you can tell if he did type that one.
hope this helps a little.
I typed it in 4 him.we checked it twice before entering because we'd had trouble before so I am 100% sure it was the right #.
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Old 06-28-2007, 09:04 AM   #4
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Default Re: Feature code mix up??!!

that is strange, hopefully the pack will at least give you cards you don't have yet. I only need Plumply to finish up the first category and after all mine I still don't have it. Perhaps you can email ganz.
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Old 06-28-2007, 09:10 AM   #5
pheeny
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Default Re: Feature code mix up??!!

Hi me again, I just tried to enter a code and got two error messages. The code shop is having issues. Maybe that is what went wrong with your code. I will put the screen shots here in a sec.

Last edited by Distractseasily; 09-25-2007 at 02:47 PM..
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Old 06-28-2007, 09:14 AM   #6
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Default Re: Feature code mix up??!!

Oh, I'm sorry to hear that. I'd feel jipped out of a gift! I'd email Webkinz and let them know this happened.

www.support@webkinz.com

I've emailed them before about things that are not listed on their regular frequently asked question and they've emailed back in about 24 hours.
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Old 06-28-2007, 09:19 AM   #7
rotor4
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Default Re: Feature code mix up??!!

Thanks everyone

oops that slipped 2 fast....lol Thanks i will try 2 contact ganz that you 4 all your help.

Last edited by zingozing; 06-28-2007 at 09:19 AM.. Reason: Automerged Doublepost
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Old 06-28-2007, 10:19 AM   #8
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Default Re: Feature code mix up??!!

This has never happened to me, and I've opened lots of codes. I have noticed, however, that webkinz claims that one of the gifts you can receive with the codes is webkinz cards. Maybe that was the gift you received? Let us know what you find out?
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Old 07-02-2007, 01:21 PM   #9
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Default Re: Feature code mix up??!!

i havent had that problem i only bought 2 packs thou lol i got plumpy lol
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Old 07-03-2007, 09:45 PM   #10
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Default Re: Feature code mix up??!!

Wow that wied that never happen to me.
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