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Old 08-01-2007, 06:32 PM   #1
Webkinz :)
Jayrok82 is an unknown quantity at this point

Default Code Already Used?

After buying a brand new pack of cards, i'm getting an error when trying to enter the code, that's telling me the code has already been used.

What is the deal? The pack of cards wasn't even opened yet, and myself as well as my girlfriend purchased 2 packs straight from the local Hallmark store. I'm awaiting her to enter her code as well to see if it's the same result.

I'm also getting the same error when trying to enter the code for the "free virtual pack of cards".

Should I even contact Ganz, or is that just a complete waste of time?
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Old 08-01-2007, 06:33 PM   #2
lipglossbug
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xMEAGANx will become famous soon enough

Default Re: Code Already Used?

hmm... maybe someone guessed a code, which they should NOT, and got it right, and it happened to be that pack of cards...
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Old 08-01-2007, 06:37 PM   #3
Webkinz :)
Jayrok82 is an unknown quantity at this point

Default Re: Code Already Used?

View Post Originally Posted by xMEAGANx
hmm... maybe someone guessed a code, which they should NOT, and got it right, and it happened to be that pack of cards...

That would be my type of luck
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Old 08-01-2007, 06:37 PM   #4
carlythemonkey1
Guest

Default Re: Code Already Used?

Contact Ganz.
Old 08-01-2007, 07:02 PM   #5
Webkinz :)
Jayrok82 is an unknown quantity at this point

Default Re: Code Already Used?

Is there a possible problem with the code entering service at the moment?

We've tried all codes on 2 different feature cards, as well as the Hippo Lil'kinz code that she purchased tonight, and we're getting the same error for everything.

We've never had this problem in the past, so I'm wondering if anyone else is having this problem currently.
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Old 08-01-2007, 07:06 PM   #6
Birdpoopnuggetintoli
klh1115 is an unknown quantity at this point

Default Re: Code Already Used?

i don't know but it said that tomarrow they are correcting stuff from 5AM till 1PM. maybe one problem is that.
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Old 08-01-2007, 07:15 PM   #7
janesosquare
Gift Guru
 
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missquarejane is just really nicemissquarejane is just really nice

Default Re: Code Already Used?

what they are correcting is the layout and the charm codes etc.

contact ganz at their 800 number or check www.webkinz.com for error msgs related to cards... there should be a link there if i remember correctly.

good luck.
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Old 08-01-2007, 07:23 PM   #8
ThePsyChic1
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Unhappy Re: Code Already Used?

You may have mixed up your feature code with your trading card pack code. I did that once.
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Old 08-01-2007, 07:26 PM   #9
Queen of the
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Default Re: Code Already Used?

Contact ganz, they will be able to help.
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Old 08-01-2007, 07:28 PM   #10
Pupspawz
Guest

Default Re: Code Already Used?

email

support@webkinz.com
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