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Old 11-03-2008, 10:57 AM   #101
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Default Re: NO TREAT BAG in my Asian account for Halloween!

Same here. I finally got the card and gift bag on my U S and European accounts and on a new Asian account I set up on Halloween day just to check things out. I got two cards on my old Asian account (one dated the 30th and one dated the 31st) but NO gift bag.
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Old 11-04-2008, 05:01 PM   #102
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Exclamation Re: NO TREAT BAG in my Asian account for Halloween!

Just an update - I have not heard back from Ganz yet...but I'm hoping they do call me back or at least surprize me with the treat bag on the account. I'm hopeful...KK

---------- kkred411 added 1301 Minutes and 20 Seconds later ----------

i just got off the phone with ganz - the girl i talked with was soooo nice!!! I explained what happened with the treat bag and they are making a list of all the asian accounts. They hope by the end of the week to have it fixed and have them in our docs!!! So call ganz and let them know...

you might have to leave a message but do it and you should be able to get your treat bag...they will check and confirm you were online so please make sure you really logged on.

1-866-932-5469

kk

Last edited by kkred411; 11-04-2008 at 05:01 PM.. Reason: Automerged Doublepost
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Old 11-05-2008, 05:37 PM   #103
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Default Re: NO TREAT BAG in my Asian account for Halloween!

Just checking to make sure everyone did see this. KK
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Old 11-06-2008, 04:46 AM   #104
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Default Re: NO TREAT BAG in my Asian account for Halloween!

Oh wow, well I'm going to give them a call. I have been just leaving a message everyday in the contact us page.

Thanks for the tip.
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