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Sometimes, it does take a little while for them to call back---even though they say they are only open until 5pm est, I have had them call me as late as 6pm est---although, they may call the NEXT day, or the FOLLOWING day.....with all the problems, I would give them 2 days courtesy BEFORE calling back---as they ARE doing alot of things right now.
Yes, there have been alot of glitches, but, it looks like they may actually be working on things, I think they may finally be trying to give my sister's first pet it's bio---from back on JANUARY 4th!! as now the "no bio available" message is no longer there, just nothing finishes loading, and it is listed as both a BOY and a GIRL---poor pet, he really is getting confused.....lol.
Also, I hope they give you your kinzcash, as some of them claim that missing kinzcash will not be given back---but, this is getting kind of ridiculous with how often it is happening to people with new adoptions---I can see not replacing lost kinzcash from someone accessing your account, or from playing a game, but, not from adoption glitches.
i adopted the pet of the month on may 7 and i go into my room and there was no pet of the mont loot bag . i logged out and logged back in and the loot bag was there !!! , but the sad thing was i open it up and there was nothing but 0 kinzcash in my bag !?!?!?!?!?!? can someone please help me figure out what to do ? thank you soooooooo much to whoever responds ~Madfinn13~
You adopted the elephant on May 7th? Or do you mean that you adopted the panda on May 7th? If you adopted the panda then Ganz owes you a POTM bag. If you meant the old regular size elephant (not the lil kinz and not the new velevety one) then you would not get a POTM bag due to the fact that you did not adopt it in June.
sorry to say it but glitches like that happen all the time, some say that they give free exclusives to people who didnt get their exclusives. when my gorilla AND monkey didnt get their gift boxes they only gave us kc, or they said they would. i have been waiting for that for at least a month......
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