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Old 06-18-2010, 05:25 PM   #1
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Default Answered: Zumwhere not loading?

My son just bought a Zumbody with some of his birthday money. He was very excited to begin playing with it, but he can't get Zumwhere to load on his account. I searched through the Glitches on the Wiki, but didn't see that issue listed as a known glitch. I cleared our cache just in case, but that didn't help either. I've tried accessing Zumwhere through both Firefox and Internet Explorer with the same result. We've tried it at various times of the day, but still nothing.

Each time we try to access Zumwhere, the screen gets stuck at "loading palette". We wind up having to close down our browser window to log in again to Webkinz World.

I did a search through the forums here, and noticed a thread with the exact same problem back in November of 09.

So, it is just us?

I figure I'll try again a few times over the weekend to see if perhaps the webkinz server is just having an issue that will get fixed in a day or two.

In the meantime, if someone has any information, or something else we can try....I have a little boy who would really like to play with his new birthday toy!

Thank you!.
SunnyMommy is offline
Best Answer - Posted by PunkRckr16
Well Maybe if you call Ganz at 1-866-webkinz or 1-866-932-5469, they may be able to help you with the glitches. I hope the Zumwhere works again! I hoped I helped!
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Old 06-18-2010, 05:39 PM   #2
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Default Re: Zumwhere not loading?

Well Maybe if you call Ganz at 1-866-webkinz or 1-866-932-5469, they may be able to help you with the glitches. I hope the Zumwhere works again! I hoped I helped!
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Old 06-18-2010, 07:29 PM   #3
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Default Re: Zumwhere not loading?

yes, first try calling ganz and asking them about it. maybe if you restart your computer or change your computer's security and allow certain cookies. it may possibly be the kind of browser you are using. i'm not entirely sure, sorry i couldn't be much help.
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