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Old 11-19-2009, 12:31 AM   #1
Lil Kinz
terris is on a distinguished road

Default Unanswered: Zumbuddy does not attach to pet

My friend's Zumbuddy shows up in her Zumbuddy room, but does not show up when she tries to attach it to her pet. Today we tried having her visit my room and her Zumbuddy showed up with her pet in my room, but not when she tried to see it in her own pet's room. This "invisible" Zumbuddy does all the other things she is supposed to do.
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Old 11-19-2009, 12:45 AM   #2
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Default Re: Zumbuddy does not attach to pet

hhhhhhhm.... maybe customer service can help..

But, also try attaching it to a different pet?
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Old 11-19-2009, 01:00 AM   #3
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Default Re: Zumbuddy does not attach to pet

I don't have my zumbuddies registered yet so don't have this problem, but is it really a major problem? It seems to me it's more cosmetic, but you should call Ganz about it.
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Old 11-19-2009, 07:14 AM   #4
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Default Re: Zumbuddy does not attach to pet

You have to go to your room, and click the little face by the 'Dress' button, and then click the add buddy button. It's like you have to 'dress' your webkinz with the zumbuddy. If that isn't working, then I guess your friend will have to call Ganz. Their # is 1-866-WEBKINZ.
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Old 11-19-2009, 10:25 AM   #5
Lil Kinz
terris is on a distinguished road

Default Re: Zumbuddy does not attach to pet

Thanks for the number. Yes, we know how to do it if it's working right. My Zumbuddy shows with whatever pet I attach it to.
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