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Old 06-05-2011, 02:32 PM   #1
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Default Unanswered: Zofia the Sweet Zum- Where?

I won a Zofia the Sweet Zum from WKN today on one of my accounts, the notification was in the "you won prizes" popup. I can't find where it is anywhere? What did I win? I thought it was a zumbuddy that i could play with, am I wrong?
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Old 06-05-2011, 02:35 PM   #2
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Default Re: Zofia the Sweet Zum- Where?

It'll just be in your zumwhere area, and up where you dress your pet there is a little zum icon, it should be in there.
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Old 06-05-2011, 02:37 PM   #3
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Default Re: Zofia the Sweet Zum- Where?

Some people are apparently having problems with this Someone earlier said that though the padlock was removed on the zum area on the forest via zumwhere everything was still locked.

What Jennielou has said is correct but if you can't find it you may have to contact Ganz
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Old 06-05-2011, 02:42 PM   #4
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Default Re: Zofia the Sweet Zum- Where?

no it does not show upin my pet buddies area, nor is the padlock removed on Zumwhere.

Is there a link to the other report, I would like to read it.
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Old 06-05-2011, 04:14 PM   #5
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Default Re: Zofia the Sweet Zum- Where?

Here's the other report:-


View Post Originally Posted by lemony

OMG just won a zofia zum YIPPPEEE and on the acct that has none!!!!!!!!!!!!!!!

how do I get my ZUM??? it is not showing up????
View Post Originally Posted by lemony
ok I have gone to my room , cleared cache etc, and no zofia, sigghhhhhh


lets try again and see what happens!!!

I have also gone to zumwhere , nothing


View Post Originally Posted by lemony
Yes, nothing yet!

read someone else was having issues, guess I need to call , sigghhhh , hope they give her to me

the funny thing is, when I go to the magical forest, there is no lock on zumwhere????

WAS going to try another acct but peek a newz is so slow....see you all later
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Old 06-06-2011, 09:38 AM   #6
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Default Re: Zofia the Sweet Zum- Where?

Did you check your inbox?
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Old 06-07-2011, 04:55 PM   #7
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Default Re: Zofia the Sweet Zum- Where?

Update: I just spoke to ganz, this is a known issue with their tech support, right now they don't have an easy fix and they are not awarding the zum to the account through the customer support. I asked if there will be a notification on WKN and the rep was not sure, she said to keep checking the account to see if Zumwhere is unlocked and I was told I could call back for an update anytime.

not impressed!
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Old 06-08-2011, 07:45 AM   #8
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Default Re: Zofia the Sweet Zum- Where?

it could be kinzpost message
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