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Old 07-07-2010, 10:00 AM   #1
Gramwebbie
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Default Unanswered: ZAP HAMSTER CODE FROM E-STORE NOT WORKING

I just bought Zap from the e-store for my little.
She has been waiting and waiting.
We put the code in and it doesn't work.
She is so disappointed.

I just called Ganz and they said the code is locked.
They will work on unlocking it.

Last edited by kinzgramatheart; 07-07-2010 at 10:00 AM..
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Old 07-07-2010, 10:04 AM   #2
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Default Re: ZAP HAMSTER CODE FROM E-STORE NOT WORKING

Hey KGAH, its CatLover, and I was just thinking, the Mazin Hamster section of WW is down for maintenance right now - so maybe thats why you can't enter the code. Since you can't play with Zap until the open Mazin Hamster section is back up, maybe you can't enter the code yet either. I'd wait until they are done with the maintence - then it should work!


Oh its locked? Then maybe it has nothing to do with what I said! LOL
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Old 07-07-2010, 11:35 AM   #3
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Default Re: ZAP HAMSTER CODE FROM E-STORE NOT WORKING

You may be right Catlover.
The strange thing is the code was never sent to me by kinzpost, I copied it from the Ganz E-Store.
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Old 07-08-2010, 12:24 AM   #4
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Angry Re: ZAP HAMSTER CODE FROM E-STORE NOT WORKING

I am having a problem with my new Zap hamster as well.

I first purchased one Twilight Hamster a few days ago and have had no problems playing with it. I just purchased the Zap hamster a few minutes ago and when I go to view my hamsters it shows two Twilight hamsters and no Zap hamster, it also shows two purple twilight hamster balls (screenshot below). I double checked the confirmation receipt I received after the online purchase just to be sure I didn't accidentally choose the wrong hamster, but it does in fact show that I purchased the Zap hamster. I should have one Zap and one Twilight.

Anyone else have a similar issue?

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