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Old 05-21-2008, 11:21 AM   #21
♥ casey ♥
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Default Re: "you've got a prize" yet never got it...

Hey people!
Just a quick update.
Webkinz support replied to my email yesterday & said they are aware of the problem & are fixing it.

So.....lol...all I can do now is wait!
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Old 05-21-2008, 11:23 AM   #22
smallville89
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Default Re: "you've got a prize" yet never got it...

View Post Originally Posted by case30y
Hey people!
Just a quick update.
Webkinz support replied to my email yesterday & said they are aware of the problem & are fixing it.

So.....lol...all I can do now is wait!
So glad to hear that you are keeping us updated!!! Thanks for letting us know!
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Old 05-21-2008, 11:33 AM   #23
Ibehere because I'm
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Default Re: "you've got a prize" yet never got it...

My experience has been that I receive the trophy without getting that pop up message. The trophy will just magically appear in my dock the next day after I have played some games. Did you scroll to the very end of your dock items the next day?
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Old 05-21-2008, 11:57 AM   #24
Littlex3red
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Default Re: "you've got a prize" yet never got it...

View Post Originally Posted by lnd1st
sorry about that. It has happened to me too and never got the item till date. the first day of school last year they were giving away school wall clocks and we had to click to get the item. I did that and it came up as look in your dock for the clock but there was no clock from them till date, even after contacting them thru their email. I doubt they even see the emails.
that happened to me also...

---------- littlex3red added 0 Minutes and 56 Seconds later ----------

let us know when it is resolved.. congrats on the trophy by the way...

Last edited by littlex3red; 05-21-2008 at 11:57 AM.. Reason: Automerged Doublepost
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Old 05-21-2008, 12:03 PM   #25
sharpay_fan12
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Default Re: "you've got a prize" yet never got it...

mmmmmmmm what they said!

---------- sharpay_fan12 added 2 Minutes and 51 Seconds later ----------

mayebe log out?

Last edited by sharpay_fan12; 05-21-2008 at 12:03 PM.. Reason: Automerged Doublepost
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