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Old 11-22-2007, 11:18 PM   #1
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Default Unanswered: Yikes, my corn husk doll floats

I have a corn husk doll which was sitting on a coffee table. Well the coffee table got moved to the right one square while the doll was behind the wall. Anyway, now the doll is back, but floating above where it used to sit on the table. I can't edit it or the table. Now what? It's been like this for weeks.
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Old 11-22-2007, 11:24 PM   #2
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Default Re: Yikes, my corn husk doll floats

Well... I'm not really sure but if you need it out or becomes a big problem you could e-mail Ganz
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Old 11-23-2007, 10:53 AM   #3
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Default Re: Yikes, my corn husk doll floats

try removing other items in the room all together..your room may be too bogged down.
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Old 11-23-2007, 10:34 PM   #4
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Default Re: Yikes, my corn husk doll floats

View Post Originally Posted by mom2hnemi
try removing other items in the room all together..your room may be too bogged down.
Thanks, I'll try it. It's not a busy room, but it's worth a shot.
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Old 11-23-2007, 10:35 PM   #5
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Default Re: Yikes, my corn husk doll floats

same thing happened to me. I have a floating blender. I put a bed right through it so now its a bed with a blender through it lol
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Old 11-23-2007, 10:40 PM   #6
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Default Re: Yikes, my corn husk doll floats

This has happened to me before too. I think I emailed them, and they fixed it without having me to reply. I do not know if that is dumb luck or not, but if not you can try emailing them. At first you will get a canned response, but then if you reply to that, a real person will answer. Their address is support@webkinz.com
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Old 11-23-2007, 10:42 PM   #7
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Default Re: Yikes, my corn husk doll floats

Ok, I just tried to remove everything and see if that worked. I thought it was going to, because I was able to retrieve the floating doll. However, I still can't remove the coffee table and another doll has appeared in the air, LOL. Looks like I'm going to have to email them.
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Old 11-24-2007, 01:45 PM   #8
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Default Re: Yikes, my corn husk doll floats

Just so you have it for future reference,
Here's the Ganz phone nbr. (just in case.)
Mon-Fri 1-866-932-5469
Cust svc code 2407
Good luck and please let us know, ok?
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Old 11-24-2007, 11:02 PM   #9
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Default Re: Yikes, my corn husk doll floats

Thanks for the info. I still haven't heard, but don't expect to until after the weekend.
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