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Old 09-30-2009, 10:06 AM   #1
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Default Unanswered: Yikes, I'm stunned... *UPDATE*

All my webbies but my newest one have disappeared...I still have all their rooms and goodies...has anyone had this happen to them before??? I'm talking 99 Webkinz ...what should I do???
I just joined the Deluxe Members Club recently
could this be the problem???

Check last post for update.............

Last edited by Ebabe; 10-02-2009 at 03:27 PM..
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Old 09-30-2009, 10:11 AM   #2
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Default Re: Yikes, I'm stunned...

Try logging out and then logging in again. If that doesn't work you should call Webkinz: 1.866.932.5469 A service rep will straighten it out for you. Please keep us posted. Good Luck 2 U!
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Old 09-30-2009, 10:16 AM   #3
OW! I'm a
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Default Re: Yikes, I'm stunned...

I think people are having loading issues today (like that's news... LOL). You could call Ganz but I like to wait a day as long as you can do all other things.
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Old 09-30-2009, 11:40 AM   #4
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Default Re: Yikes, I'm stunned...

For some reason they have rearranged all my webkinz and that may be what has happened to you. Every time I sign on I get a loading webkinz bar and then they are in some random order except that my current pet is always first.
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Old 09-30-2009, 11:42 AM   #5
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Default Re: Yikes, I'm stunned...

do not panic.

I have had GREAT service with GANZ on the phone. give them a call. they have record of everything that happens to your account. they will know what happened and how to restore your pet!!! *hugs*
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Old 09-30-2009, 02:59 PM   #6
call meh ciara. :)
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Default Re: Yikes, I'm stunned...

Someone called ganz and they said their was a problem with accounts with over 100 pets, But. you have 99.. Ganz said it would be fixed soon! Hang in there!!
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Old 09-30-2009, 03:00 PM   #7
Melody is my
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Default Re: Yikes, I'm stunned...

I think it is webkinz itself at this particular time because I JUST posted on a thread just like this one and they actually had 100 webbies, too. I would just try to wait maybe a half an hour or so..good luck!
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Old 09-30-2009, 03:02 PM   #8
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Default Re: Yikes, I'm stunned...

Another Ganz glitch,
many people are having the same issues (heck I swear there was four thread saying missing pets all in a row just now!!)
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Old 09-30-2009, 03:03 PM   #9
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Default Re: Yikes, I'm stunned...

A lot of people are having that issue, it's just a glitch.
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Old 09-30-2009, 08:18 PM   #10
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Default Re: Yikes, I'm stunned...

Thats weird . . . wait, do you mean all your pets disappeared - like in your house - or disappeared in your "my pets" section??

I've had all the items in my room disappear, but I logged out and logged back in and everything was fine.

Call Ganz and see what they have to say.

Good luck!!!

-pumpernickel
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