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Old 08-02-2008, 02:26 PM   #1
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Angry Unanswered: XXXXXX error on the new account page

I have this trouble on my log-in loader too, but I've been able to just enter and get in.

Now it's really causing havoc because I can't get a new account signed up, and I wanted to do that with my new POTM.

Does anyone know how to fix this or what I should do? of course, it's Saturday, so there's no one at CS to help. My poor clydesdale wants a room and a home, and we're missing out on some fun stuff today.

TIA

ETA- I first got this error after clearing temorary internet files and cookies to get the star challenge game to work.

I did just try it again- clearing, restarting, and then rebooting, and still get this message.

Last edited by Webkinz Mommy; 08-02-2008 at 02:29 PM..
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Old 08-02-2008, 02:39 PM   #2
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Default Re: XXXXXX error on the new account page

View Post Originally Posted by Webkinz Mommy
I have this trouble on my log-in loader too, but I've been able to just enter and get in.

Now it's really causing havoc because I can't get a new account signed up, and I wanted to do that with my new POTM.

Does anyone know how to fix this or what I should do? of course, it's Saturday, so there's no one at CS to help. My poor clydesdale wants a room and a home, and we're missing out on some fun stuff today.

TIA

ETA- I first got this error after clearing temorary internet files and cookies to get the star challenge game to work.

I did just try it again- clearing, restarting, and then rebooting, and still get this message.
Hi Webkinz Mommy, here is how you solve the problem:
On the main Webkinz page click FIND YOUR COUNTRY and a new page will show you the different language options. Click English (or whatever language you prefer) and the Login window will appear again. Click LOGIN and the login page will pop up with WORDS you can read!! It is MAGIC!!!
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Old 08-02-2008, 04:36 PM   #3
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Default Re: XXXXXX error on the new account page

Thank you so much for your help.

I didn't see or find the find your country part of it, but I did see the choose your language and that fixed the error. I knew it had to be something with a cookie that I had erased when I was clearing it all up for the Star Challenge game, but it was never a problem until now.

Now I have my new account and a kitty adopted- and I can go off and adopt my new Clydesdale, Rose as well

Good luck becoming Gifted!!
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Old 08-02-2008, 10:15 PM   #4
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Default Re: XXXXXX error on the new account page

View Post Originally Posted by Webkinz Mommy
Thank you so much for your help.

I didn't see or find the find your country part of it, but I did see the choose your language and that fixed the error. I knew it had to be something with a cookie that I had erased when I was clearing it all up for the Star Challenge game, but it was never a problem until now.

Now I have my new account and a kitty adopted- and I can go off and adopt my new Clydesdale, Rose as well

Good luck becoming Gifted!!
Yes, I forgot they changed it to CHOOSE YOUR LANGUAGE. I think it changed after one of the last maintenance days. I'm glad everything is fixed! Yay!
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Old 08-02-2008, 11:57 PM   #5
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Default Re: XXXXXX error on the new account page

Thanks again that was such a worry. I'm glad to not see the xxxx when I login too.

Was that you asking about the charms? Did you buy any? I decided to wait, since I don't have any at all, and there's so many other pets I still want to buy. I'd rather spend $35 to get the whimsy dragon pet than to spend $36 on 24 charms- but that's just my choice. Maybe I don't feel so bad spending the money on a dragon now LOL

---------- Webkinz Mommy added 2 Minutes and 55 Seconds later ----------

Once I figure out how to do this, I'm going to flag this thread to get locked, since my question got answered.

I really like your avatoar. I also have a b/w cat, but haven't adopted it yet. I got it because I really wanted the yarn chair, so I picked up that pet when I saw it I guess that's not much difference in getting a pet for the PSI than it is to get the charms for the charm forest, is it?

Last edited by Webkinz Mommy; 08-02-2008 at 11:57 PM.. Reason: Automerged Doublepost
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Old 08-03-2008, 06:11 AM   #6
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Default Re: XXXXXX error on the new account page

View Post Originally Posted by SnoopysGirl
Hi Webkinz Mommy, here is how you solve the problem:
On the main Webkinz page click FIND YOUR COUNTRY and a new page will show you the different language options. Click English (or whatever language you prefer) and the Login window will appear again. Click LOGIN and the login page will pop up with WORDS you can read!! It is MAGIC!!!
Wow Webkinz Mommy and SnoopysGirl! That was happeneing to me too but only on one of my computers. I thought it was just something my husband did when he installed something new on the computer. So I just didn't use that computer, we have three others in the house. I just logged on and followed SnoopysGirl's tip and wow it worked. Thanks! Glad I never yelled at my husband blaming him. Don't close the thread you never know who it might help and when. Someone may be having the same problem months from now and use the search engine for help and find this thread. Cool - I don't have to share with my kids anymore!
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