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Old 03-08-2010, 05:40 PM   #1
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Default Answered: Wrong Password...

When I recently tried to log on this afternoon, my password didn't work. I tried multiple times again, sure that I had typed it in the right way, and it still didn't work. I was really afraid that someone hacked my account and messed it up, so I went through the process of changing it. Nothing appeared to be different, but I'm still worried. I'm going to be changing my password to something different, but I'm just wondering as to why this happened! I had a very hard to guess password and never told anyone what it was!

This happened on my Webkinz Insider account. I probably should have posted that in the beginning.

Last edited by Polkadot54; 03-08-2010 at 06:36 PM..
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Best Answer - Posted by sapphire6868
Well, you might have been on "Caps Lock". It makes every letter you type capitalized, and that should make you type your password wrong if it's in all lower case. This happens to me on a daily basis, but I would've changed my password too. I hope you get it all figured out!

Oh, it was your Webkinz Insider account! Well, that's happened to me before. What you have to do is just click the little "X" button to get off the site, then you just get right back on and log in. This should work. Hope I helped!
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Old 03-08-2010, 05:45 PM   #2
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Default Re: Wrong Password...

Mine will do that sometimes. It may be a space in front of either ID or password or probably the login problem WW is having right now.
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Old 03-08-2010, 05:45 PM   #3
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Default Re: Wrong Password...

View Post Originally Posted by Polkadot54
When I recently tried to log on this afternoon, my password didn't work. I tried multiple times again, sure that I had typed it in the right way, and it still didn't work. I was really afraid that someone hacked my account and messed it up, so I went through the process of changing it. Nothing appeared to be different, but I'm still worried. I'm going to be changing my password to something different, but I'm just wondering as to why this happened! I had a very hard to guess password and never told anyone what it was!
That is very scary!! It does sound like someone hacked in but if nothing changed and everything appears to still be there you can count your blessings.

A way a person can get into your account is if you have accepted a pet code from anyone. If you have done this they can change the password for your account at any time as they know a pet code entered on your account.

You did the right thing by changing your password. Good luck and I hope it does not happen again!! If you have accepted a code from someone or left a code in view it may happen again so be wary.

Last edited by Electrabuzz1; 03-08-2010 at 05:53 PM..
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Old 03-08-2010, 06:35 PM   #4
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Default Re: Wrong Password...

View Post Originally Posted by Electrabuzz1
That is very scary!! It does sound like someone hacked in but if nothing changed and everything appears to still be there you can count your blessings.

A way a person can get into your account is if you have accepted a pet code from anyone. If you have done this they can change the password for your account at any time as they know a pet code entered on your account.

You did the right thing by changing your password. Good luck and I hope it does not happen again!! If you have accepted a code from someone or left a code in view it may happen again so be wary.
I'm so sorry, I should have been more clear! I mean my WI account.
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Old 03-08-2010, 11:10 PM   #5
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Default Re: Wrong Password...

maybe you were adding a space and there shouldn't have been one? some days it takes me a couple tries to get logged in cause I accidently put a space in.
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Old 03-08-2010, 11:49 PM   #6
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Default Re: Wrong Password...

Well, you might have been on "Caps Lock". It makes every letter you type capitalized, and that should make you type your password wrong if it's in all lower case. This happens to me on a daily basis, but I would've changed my password too. I hope you get it all figured out!

Oh, it was your Webkinz Insider account! Well, that's happened to me before. What you have to do is just click the little "X" button to get off the site, then you just get right back on and log in. This should work. Hope I helped!

Last edited by sapphire6868; 03-08-2010 at 11:52 PM..
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Old 03-10-2010, 05:24 AM   #7
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Default Re: Wrong Password...

I have an account that goes haywire every now and then and it most definitely has nothing missing and I do not believe it was hacked. It seems to be a glitch and my password won't work anymore. I know other people who have had the same thing happen and they were not hacked either. Just keep your code handy and log in using the code like you would if you had forgotten your password.
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Old 03-10-2010, 07:06 PM   #8
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Default Re: Wrong Password...

I always have trouble logging into WI. When I put my username and password in, it says sorry incorrect. But if I click the Forum tab at the top of the page, I go to the Forum and I'm somehow logged in as myself. I don't think I've ever been able to be logged in the proper way. Until it stops working, I'm just gonna go with it.
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Old 03-10-2010, 11:14 PM   #9
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Default Re: Wrong Password...

I'm sorry you're having troubles! Make sure that you typed it without the Caps Lock on. Good luck!
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