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Well I have FANTASTIC NEWS REGARDING THIS PROBLEM!!! I called Ganz yesterday and this morning I got a return call from a tech. She went into the account and changed the Dinosaurs name from Shelly to Penelope!! My daughter is elated!! Pays to gribe now and then.
That is really awesome! So true about the squeaky wheel sometimes! Really glad she was able to get the name she wanted!
I know just what you mean - Methuselah perfectly fine name for the Bible but not for Ganz. I sort of got that, but then when they turned down Marmalade I really started to wonder. I wrote them a note suggesting that when someone adopts a pet and they allow it that it be added to their list automatically so that the room names wouldn't be a problem, but I guess that is hard to program. It is nothing short of living in a maze when you have several rooms that don't have the correct name on them. Maybe someday. Congrates on the new Webkinz got the Dino for a birthday present so it hasn't been adopted yet - can't wait to see it.
Glad they changed the name for you.
This is really strange. I named my himalayan Penelope in Feb. after my childhood dog. they must have added more to "their list".
I'm sorry that your daughter could not name her webkinz what she wanted.
Last edited by snuffles31; 08-21-2008 at 01:18 PM..
I toatly agree with you! Ganz is soo annoying sometimes!! It wouldn't let me name a room "Rares Room"!!! OMG!! Ganz......... the site used to be really fun` no glitches, no annoying things.... but now i bearly ever get on because of how annoying it is!! I only do webkinz anymore becuase of the plushies!!! I love stuffed animals.... i would have NEVER done webkinz if it didn't have plushies!!!!
It's unfortunate that many names are allowed and other more appropriate ones are not but I guess that's just the way it is... everyone is so overprotective these days and they shouldn't be but there are unforunatly people that think it's ok to come on and name thier pets inappropriate names so they have to do it but I can't understand Penelope...]
And in the Clubhouse You can't say helmet... COME ON!!!!
The whole situation is a bit ridiculous-I often cannot name my rooms anything at all-no matter what I type it says "word not allowed"-even just the word "room". They have to get up to speed on this whole situation, this is the 21st century for goodness sakes! It is very frustrating to buy more pets and support Ganz's business, then not to be able to do something like name a pet or a room. You expect to have occasional glitches and down time on a site this big, but basic things should work. Hope they read these things and put some folks on the problem soon!
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