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Old 08-03-2011, 09:00 AM   #1
Rye
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Angry Answered: WKN Video PROBLEM

Okay, here's my problem. Whenever I try to watch ANY kind of video on the Webkinz Newz, it won't play. I click on the green play button on the picture, and the smaller one in the corner never comes up. This includes video challenges. I should have asked here a long time ago, but this started long before I joined, so it didn't cross my mind until I saw that announcement on the front page for the Rooster POTM video challenge.
The problem has been going on for about a little over four months.
The funny thing is, when I go on the other computer, which is a PCLOS (version 10 I think),
it WORKS, but the sound doesn't. However, I'd rather fix the non-playing problem on this computer than the sound problem on the other.

Help is WELCOME,

Rye

UPDATE: IT'S WORKING! Thanks for your help, everyone! Closing thread!

Last edited by Rye; 08-14-2011 at 06:53 PM..
Rye is offline Female
Best Answer - Posted by lilkinza
have you tried the refresh button? I think that might help. If not then for the other one that you said might be a version 10 try telling someone in your family to get a new speaker for that computer. Or maybe is just your computer maybe is old and not working correctly

and i think you have to check if your computer has viruses
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Old 08-05-2011, 12:21 PM   #2
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Default Re: WKN Video PROBLEM

have you tried the refresh button? I think that might help. If not then for the other one that you said might be a version 10 try telling someone in your family to get a new speaker for that computer. Or maybe is just your computer maybe is old and not working correctly

and i think you have to check if your computer has viruses
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Old 08-05-2011, 12:29 PM   #3
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Default Re: WKN Video PROBLEM

This is happening to me too. I don't think this is you, I think it's WKN having a problem.
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Old 08-05-2011, 12:37 PM   #4
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Default Re: WKN Video PROBLEM

It works just fine for me. Perhaps you should try switching browsers?
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Old 08-05-2011, 12:46 PM   #5
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Default Re: WKN Video PROBLEM

It was working fine earlier.
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Old 08-05-2011, 01:18 PM   #6
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Default Re: WKN Video PROBLEM

It is working fine on my side. Hope its fixed for you soon. Try cleaning out your cache and history.

Good luck,
OfficiallyKinzed
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Old 08-05-2011, 01:49 PM   #7
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Default Re: WKN Video PROBLEM

[QUOTE=Rye;24291085]Okay, here's my problem. Whenever I try to watch ANY kind of video on the Webkinz Newz, it won't play. I click on the green play button on the picture, and the smaller one in the corner never comes up. This includes video challenges. I should have asked here a long time ago, but this started long before I joined, so it didn't cross my mind until I saw that announcement on the front page for the Rooster POTM video challenge.
The problem has been going on for about a little over four months.
The funny thing is, when I go on the other computer, which is a PCLOS (version 10 I think),
it WORKS, but the sound doesn't. However, I'd rather fix the non-playing problem on this computer than the sound problem on the other.

Try using mozilla firefox

Mozilla Firefox Web Browser — Free Download
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Old 08-06-2011, 02:16 PM   #8
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Default Re: WKN Video PROBLEM

I just experienced the same problem as you last night. I have one of each browser and tried it in each one, so downloading a different browser won't help this time. Some of the WKN's code is broken, so if you want to view a POTM video, I suggest going into Webkinz World's Music Starz or trying Ganz's youtube channel. The video challenges stay up all the time, so you can try again later when it is working!
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Old 08-06-2011, 07:42 PM   #9
Rye
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Default Re: WKN Video PROBLEM

View Post Originally Posted by lilkinza
have you tried the refresh button? I think that might help. If not then for the other one that you said might be a version 10 try telling someone in your family to get a new speaker for that computer. Or maybe is just your computer maybe is old and not working correctly

and i think you have to check if your computer has viruses
Computer #1 is new. It's Linux, so it's not supposed to get bugs, but I'll look into that anyway. Computer #2 (the one with the sound problem) only has the sound problem with the WKN videos. I'll try the refresh button, thanks!

View Post Originally Posted by OfficiallyKinzed
It is working fine on my side. Hope its fixed for you soon. Try cleaning out your cache and history.

Good luck,
OfficiallyKinzed
OK, thanks! I hope that'll work!

[QUOTE=disaia9;24320947]
View Post Originally Posted by Rye
Okay, here's my problem. Whenever I try to watch ANY kind of video on the Webkinz Newz, it won't play. I click on the green play button on the picture, and the smaller one in the corner never comes up. This includes video challenges. I should have asked here a long time ago, but this started long before I joined, so it didn't cross my mind until I saw that announcement on the front page for the Rooster POTM video challenge.
The problem has been going on for about a little over four months.
The funny thing is, when I go on the other computer, which is a PCLOS (version 10 I think),
it WORKS, but the sound doesn't. However, I'd rather fix the non-playing problem on this computer than the sound problem on the other.

Try using mozilla firefox

Mozilla Firefox Web Browser — Free Download
I already am.

View Post Originally Posted by wontonweekly
I just experienced the same problem as you last night. I have one of each browser and tried it in each one, so downloading a different browser won't help this time. Some of the WKN's code is broken, so if you want to view a POTM video, I suggest going into Webkinz World's Music Starz or trying Ganz's youtube channel. The video challenges stay up all the time, so you can try again later when it is working!
Oh, they do? Thanks! I didn't know that! I only saw a video challenge for Iceman Blues, which is the first I saw, so I thought previous ones had gone off. That relieves me, thanks!
Rye is offline Female
Old 08-07-2011, 04:43 AM   #10
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Default Re: WKN Video PROBLEM

Do you have flash player? Most online videos need adobe flash player in the newest version to be able to play videos. Or, your computer may be too slow to support the video.
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