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Old 09-28-2011, 03:10 PM   #1
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Default Answered: WKN Prizes Not Awarded

I did the whole 'kit and caboodle' on Webkinznewz late yesterday for the Peek (purple shirt), floating Alex, and poll/surveys/quiz...I finished about 11:30 pm EST and then waited til about 12:30 am EST to start over again for today's.....I did this for 6 accounts.

I logged in a little while ago to find that not one of my accounts had received their prizes!!!

Called Ganz and was told there was nothing they could do about it...they haven't been given tools to fix anything from WKN (I spoke with a very nice supervisor)...they will forward my complaint of my hours spent for nothing.

And now I've missed two days chances of getting the elusive Stoogles that I'm missing and I don't have any guarantee that this won't happen again to me on the 30th.
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Best Answer - Posted by joi
Did you check your dock carefully?

We got no pop ups announcing our prizes from Alex or the PAN (Blooming floor), but they were in our docks when we logged in.
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Old 09-28-2011, 03:25 PM   #2
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Default Re: WKN Prizes Not Awarded

it happened to me too today. i wondered if it was just me but it happened on three of my accounts
i spent hours to find all peeks and did the survey/poll/quiz and alex too...
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Old 09-28-2011, 03:29 PM   #3
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Default Re: WKN Prizes Not Awarded

Did you check your dock carefully?

We got no pop ups announcing our prizes from Alex or the PAN (Blooming floor), but they were in our docks when we logged in.
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Old 09-28-2011, 03:41 PM   #4
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Default Re: WKN Prizes Not Awarded

The same thing happened to me today; I played Peek a News, caught a floating Alex head, and did the survey, but my prizes were not awarded with a pop up announcement when I logged in. It will be pretty tricky to find them in my dock, as I have played these games every day since they started, and I have no idea which items I won today!

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Old 09-28-2011, 03:46 PM   #5
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Default Re: WKN Prizes Not Awarded

View Post Originally Posted by Nickelcat
The same thing happened to me today; I played Peek a News, caught a floating Alex head, and did the survey, but my prizes were not awarded with a pop up announcement when I logged in. It will be pretty tricky to find them in my dock, as I have played these games every day since they started, and I have no idea which items I won today!

Nickelcat
Yes, that would be tricky! We don't leave things we win in our dock so it was very easy to spot the new items. So I know we definitely got them all - I hope you did too, even if you can't find them
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Old 09-28-2011, 04:17 PM   #6
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Default Re: WKN Prizes Not Awarded

ok, found it. Thanks for the help!
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Old 09-28-2011, 04:38 PM   #7
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Default Re: WKN Prizes Not Awarded

I too did not get the pop up and I'm not 100% sure what I received for the plushie, but I did have the flooring in my dock, so I think it awarded the prizes.
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Old 09-28-2011, 06:47 PM   #8
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Default Re: WKN Prizes Not Awarded

Oh....let me go back and check my dock.....I never even looked. But if I didn't get Stoogles or the flooring I won't recognize stuff.
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Old 09-28-2011, 06:54 PM   #9
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Default Re: WKN Prizes Not Awarded

They have made a change today so that if you go to WW certain ways you won't have ads and if you don't have the ads you won't see the popup window. You also won't be able to open the video in the Jessie room. You have to go to webkinz.com main page and then do the login from there. The shortcut to get directly to the WW logon screen somehow has the ads turned off. But you should still have your prize.
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Old 10-02-2011, 05:25 AM   #10
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Default Re: WKN Prizes Not Awarded

Thank you all for your help....I'm sorry that I didn't post sooner that I found my prizes in my dock...at least some that I know are new and I assume that they are all there but I don't have a count since they are mixed in with the prior stuff...I just didn't have the pop up windows so I was confused which is for easy for me.
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